Body Shop Manager

Body Shop Manager

Carter Myers Automotive, Williamsburg, Virginia, United States

Join CMA Williamsburg Ford as an experienced Body Shop Manager to lead our collision center operations. This is an excellent opportunity for a proven leader to manage an established, fully staffed team while driving performance, customer satisfaction, and profitability.

Lead a Team. Drive Results. Become an Employee Owner.

Why CMA?

At CMA, we’re committed to Moving Lives Forward. As an employee‑owner, you’ll share in the success you help create while working alongside a talented team dedicated to delivering exceptional customer experiences.

• Lead daily Body Shop operations
• Manage estimating, scheduling, workflow, and production
• Drive sales growth and profitability
• Coach, develop, and motivate team members
• Monitor KPIs including customer satisfaction, gross profit, cycle times and efficiency
• Build strong relationships with customers, insurance partners and vendors
• Ensure an exceptional customer experience from estimate to vehicle delivery

• Previous Body Shop Management experience
• Strong knowledge of collision repair operations
• Experience with estimating systems such as CCC ONE, Mitchell or Audatex
• Proven leadership and team‑building skills
• Strong communication and customer service abilities
• Track record of improving operational performance and profitability
• High level of professionalism, integrity and accountability

• Automotive dealership collision center experience
• DRP and insurance claims management
• Knowledge of OEM repair standards
• Familiarity with ADAS calibrations, aluminum repair and emerging collision technologies

• Competitive salary + performance commission
• Employee Stock Ownership Plan (ESOP)
• Health, dental & vision insurance
• Paid time off & paid holidays
• 401(k) with company match
• State‑of‑the‑art facility
• Career growth opportunities

Apply today and help lead CMA Williamsburg Ford’s collision center into its next chapter of success.