Part Time Pharmacy Clerk

Your Purpose

Provide world class customer service to enrich lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws.

Role model and demonstrate the company's guiding principles and core values.

What You'll Do

* Support company health and wellness initiatives

* Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company's policies regarding the same

* Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing

* Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions

* Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines

* Promote sales and services to customers and store associates

* Answer phone and triage calls and answer inquiries as appropriate

* Complete all aspects of allowable inventory control, including Shelf Maintenance

* Understand and follow the company guidelines on computerized inventory management, control, and ordering of non-legend drugs

* Maintain departmental standards including keeping clean and organized workstations and customer waiting areas

* Create an environment that enables customers to feel welcome, important and appreciates

* Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.

* Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.

* Must be able to perform the essential functions of this position with or without reasonable accommodation

Behaviors/Skills

* Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.

* Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.

* Achieves results through teamwork - Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.

* Leads through positive influence - Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.

* Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.

* Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.

* Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.

* Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, can visualize and plan, understands the industry and marketplace.

* Safety Awareness
-Identifying and correcting conditions that affect employee safety, upholding safety standards.

Supporting Associates through the 5 Es

* As a Harris Teeter associate, the "Five Es" are used as a framework to guide and promote the qualities or behaviors expected of an associate on a team.

* Engaged:
Actively connected to the team, the organization, and their own role. Regularly contributes ideas in team meetings. Shows genuine interest in learning about team members' roles and strengths. Participates in discussions, volunteers for tasks, and shows genuine interest in outcomes

* Energized:
Demonstrates passion, enthusiasm, and a drive for results. Tackles new challenges with curiosity instead of hesitation. Recognizes others' accomplishments and celebrates team wins. Volunteers to help during high-demand periods or on stretch projects.…