Lee Wrangler - Store Manager, Williamsburg, IA

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands:
Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose‑led organization focused on leveraging its global platform, strategic sourcing model and best‑in‑class supply chain to drive brand growth and deliver long‑term value for its stakeholders.

• Brand Experience/Customer Service
  • Ensure store sales performance by creating a customer‑first, sales‑focused culture while modeling selling behaviors, and coaching team members to align the in‑store experience with company guidelines.
  • Communicate priorities and expectations, helping the team understand how selling impacts store and brand success.
  • Engage customers through open‑ended questions, active listening, and personalized product suggestions that reflect individual needs.
  • Review trends, customer feedback, and in‑store observations to improve and adjust selling strategies.
  • Support loyalty performance by setting and communicating clear expectations, tracking results, and coaching the team to achieve goals.
• Visual, Operation, and Safety
  • Ensure all visual merchandising standards are consistently met, keeping the store clean, organized, and well‑stocked.
  • Adapt visual merchandising as needed to support sales and product storytelling.
  • Lead daily store operations including opening and closing, point of sale integrity, freight processing, loss prevention and safety initiatives.
  • Merchandise the store following brand guidelines, coach the team, and adapt visual presentation to drive sales.
  • Ensure adherence to all company policies, procedures, and operational guidelines.
  • React quickly to all customer and/or employee injuries and report them immediately to Human Resources.
  • Manage all store processes including merchandising, marketing, freight, inventory management, loss prevention, safety, and expenses.
  • Conduct regular store walkthroughs to identify opportunities to improve organization, visual presentation, safety, and loss prevention.
  • Participate in loss prevention audits, review results, and create a plan to meet district and company shrink goals.
• Leadership
  • Act as Manager‑On‑Duty on a rotating basis.
  • Attract, develop and retain a high‑performing team that prioritizes customer engagement and selling excellence.
  • Lead onboarding of new employees and facilitate continuous development for high‑potential employees.
  • Create an environment where individuals are supported and encouraged to achieve personal and professional goals.
  • Drive engagement by recognizing selling wins, celebrating success, and creating momentum around achievement of individual and store goals.
  • Manage store expenses in partnership with the District Manager.
  • Hold the team accountable through in‑the‑moment feedback and conduct quarterly performance reviews.
  • Address and resolve customer concerns quickly and professionally, reinforcing trust and brand loyalty.
  • Build relationships with peers and other stores within district by sharing best practices and seeking feedback and training.

Kontoor Brands offers a comprehensive benefit package crafted with the same care as our products. The benefits program provides choice and flexibility to meet your and your family’s needs, supporting physical, emotional, social, and financial wellbeing. Rewards include discounts on apparel, four weeks of paid parental leave for eligible new parents, flexible Fridays, and tuition reimbursement.

Kontoor Brands also offers a workplace culture centered on equitable opportunities and a sense of belonging for all team members.

Kontoor Brands is an equal employment opportunity/affirmative action employer of minorities, females, protected veterans, and the disabled. Kontoor Brands is committed to providing equal opportunities in employment, and treating employees and applicants without discrimination on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.