Assistant Store Manager

Pandora @ Williamsburg Outlet

As the largest jewelry brand in the world, Pandora gives a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

The Assistant Store Manager (ASM) will be the ultimate Pandora fan. As the ASM you will fully immerse yourself in our brand, culture, and products, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager and is instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Please note, this job will require the completion of an assessment that will be emailed to you upon submittal of the application.

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans.
• Embrace opportunities and soar beyond commercial targets and key performance indicators (KPIs), setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability and providing real‑time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring, including Sales Associates and Sales Leads.
• Uphold merchandising and retail operational standards to ensure a smooth, on‑brand operation.
• Perform all other duties as assigned.

• Results‑oriented leader with at least 2 years of experience in a high‑performance selling environment.
• Excellent communication skills, both written and verbal, with the ability to charm and captivate audiences at all levels.
• Sharp business acumen and analytical thinking, capable of delivering positive results.
• Master of time management, setting and adjusting priorities while delegating tasks effectively.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point‑of‑sale systems.
• At least 18 years old, able to provide proof of identity and eligibility to work.
• Flexible work schedule that includes nights, weekends, and holidays; able to stand for extended periods and lift 50+ pounds.

• Competitive compensation package including base pay and bonuses.
• 401(k) plan to help you secure your financial future.
• Extensive benefits:
  Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts.
• Learning and development programs, continuous feedback, Linked In Learning, tuition reimbursement, and more.
• Paid Time Off package:
  Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

$20.10 per hour – $25.10 per hour, commensurate with experience.

Pandora designs, manufactures, and markets hand‑finished jewelry made from high‑quality materials at affordable prices. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewelry at two LEED‑certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science‑Based Targets initiative to reduce emissions across its full value chain.

Pandora is listed on the Nasdaq Copenhagen stock exchange and generated a revenue of DKK 23.4 billion in 2021.

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North American region as a whole encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 being owned and operated by Pandora.