Seasonal Teammate; Retail Associate

Job Description

The Teammate supports the success of the store by delivering a welcoming and engaging experience for guests while completing daily tasks with care and consistency. This role contributes to sales, merchandising, and operations through strong teamwork, attention to detail, and a willingness to take initiative. The Teammate helps create a positive store environment and represents the Rally House brand with energy and professionalism.

• Social:
  Brings energy and enthusiasm to interactions with customers and teammates. Initiates conversations, builds connections, and helps create a fun, welcoming environment.
• Customer Centric:
  Puts the customer first in every interaction. Listens to understand needs, offers helpful recommendations, and takes ownership of creating a great experience.
• Action Oriented:
  Takes initiative and gets things done. Sees what needs to be done and acts without waiting to be asked. Maintains urgency and follows through on commitments.

• Demonstrate Rally House values through positive teamwork and engagement with peers
• Seek feedback and apply coaching to improve performance
• Actively participate in training and skill drills to build service capability
• Contribute to a welcoming, energetic, party atmosphere

• Complete assigned tasks accurately and on time
• Follow playbooks, loss prevention and safety guidelines consistently
• Report operational issues, shortages, or concerns to leadership
• Build working knowledge of store systems and daily processes

• Execute merchandising tasks as directed (folding, hanging, replenishment, recovery)
• Support floor moves and transitions under leadership guidance
• Maintain clean, organized fixtures and back-of-house areas
• Protect brand standards through attention to detail

• Deliver a welcoming, energetic customer experience using the Party model
• Engage customers, identify needs, and recommend products
• Resolve basic customer issues and elevate when needed
• Represent Rally House with enthusiasm and professionalism

• Contribute to daily sales goals through service behaviors
• Support promotions, launches, and event execution
• Take ownership of personal performance metrics (conversion, UPT, AT)

Ability to work effectively in a fast-paced, team-oriented environment, Clear and effective communication skills, Enthusiastic attitude with a passion for sports and retail, Time management skills with the ability to prioritize tasks

• Must be at least 16 years of age
• Previous customer-facing experience preferred

• Must be able to stand and walk for extended periods of time
• Ability to lift up to 50 pounds
• Ability to bend, reach, and climb ladders

$13.50 - $15.00