Retail Sales Associate
Listed on 2026-06-12
-
Sales
Retail Sales -
Customer Service/HelpDesk
Customer Service Rep
When you join Verizon you want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world.
Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
- Generate retail sales by using your passion for cutting‑edge technology and exceptional customer service to expand the Verizon network.
- Learn and uncover customers’ needs by creating connections and asking the right questions.
- Position product insights and solution recommendations to provide customers with a complete top‑down sales solution.
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
- Continuously develop yourself through ongoing training and up‑skill in operational functions across merchandising and inventory.
- Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
- Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off‑site Verizon‑sponsored events.
- High school diploma or GED.
- One or more years of work experience.
- Willingness to work evenings, weekends, and holidays (you’ll know your schedule four weeks in advance).
- Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
- Experience working in a commission‑based environment.
- Demonstrated sales experience communicating with customers to find solutions.
- Customer service experience.
- Best‑in‑class medical, dental, and vision coverage.
- Verizon 401(k) plan with up to 6% matching contributions (effective January 1 2024).
- Sales recognition programs with travel, gifts, and other incentives.
- Five weeks of paid time off (vacation, holidays, personal days).
- Eight weeks of paid parental leave for eligible new parents.
- Up to $8,000 per year in tuition assistance.
- Discounts up to 50% off on Verizon products and services.
- Additional employee discounts on attractions, automotive, travel, and more.
- Paid holidays (up to eight company‑paid holidays per year) and personal days (up to six per year).
- Potential premium pay such as overtime, shift differential, holiday pay, and allowances.
Verizon is an equal‑opportunity employer. We evaluate qualified applicants without regard to veteran status, disability, or other legally protected characteristics.
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