Public Safety Officer

About The Position

This position is a non-exempt role eligible for overtime under the Fair Labor Standards Act. It may require overtime during high peak times, subject to supervisor approval.

• Perform routine patrol activities: conduct routine patrols and inspections of all Colonial Williamsburg buildings, grounds, parking lots, etc., including the Art Museums, historic area properties, resorts, golf courses, restaurants, retail establishments, outlying properties.
• Conduct regular foot, bicycle, or vehicle patrols to increase visibility, accessibility, and approachability within the community.
• Monitor safety conditions, document and record unusual conditions and situations, and provide timely and accurate information as well as any deficiencies to management.
• Detection and preliminary investigation of crimes/unusual activities, which may include surveillance of individuals, vehicles, or locations; interviewing victims, suspects, and witnesses; identification and collection of property and evidence; and documenting and reporting findings to the supervisor in charge of the shift.
• Perform communications activities in the Communications Center: receive, analyze, and prioritize emergency and non‑emergency calls for service via telephone and in person; obtain necessary information and dispatch units or mutual aid emergency response as needed; receive and acknowledge radio transmission of units and exchange information via radio; monitor fire, burglar, and duress alarm systems; monitor access control systems and CCTV; log all calls, building access information, and complete emergency notifications as required;
  
  monitor NOAA weather radio and make appropriate emergency notifications; answer telephone; receive and/or refer inquiries and transmit to appropriate personnel; assign reports to field officers and contacts.
• Inspect equipment at beginning of shift to ensure proper operation; report computer and equipment malfunctions or problems.
• Read logs from previous shifts.
• Maintain order, mediate disputes and quell disturbances.
• Monitor and provide emergency assistance to the public, including administering first aid, CPR, and use of an AED, or moving/assisting incapacitated individuals.
• Enforce Colonial Williamsburg Foundation rules and regulations.
• Control access to restricted areas when necessary.
• Escort employees and guests as needed.
• Set up crowd/traffic/parking control barriers and equipment.
• Other duties as assigned.

• Must not have a history of criminal convictions, except minor traffic violations.
• Must be able to qualify annually in CPR, first aid, and the use of an AED.
• Must be able to work irregular/extended hours, including frequently fluctuating work hours and rotating shift work.
• Must be able to work holidays, evenings, and weekends.
• As an essential employee, must be able to report to work/stay at work during poor weather, storm events, and/or emergency conditions.
• Must pass pre‑employment substance abuse testing and is subject to random alcohol and controlled substance testing.
• Within 120 days of hire date, must obtain Virginia Department of Criminal Justice Services (DCJS) certification as an unarmed security officer. Certification must be maintained throughout employment.

Must possess a valid Commonwealth of Virginia driver’s license and have an acceptable driving record based on The Colonial Williamsburg Foundation’s criteria.

• Must provide a 5‑year Motor Vehicle Record prior to employment.
• Must be at least 21 years of age.
• May not have more than 1 moving violation or at fault accident within 12 months.
• May not have more than 2 moving violations or at fault accidents within 36 months.
• May not have any serious motor vehicle violations including but not limited to excessive speeding, reckless driving, DUI/DWI, suspended or revoked license.

Two years public contact experience; two years of college; current certification for CPR, first aid, and use of an AED.

• Ability to type 30 words per minute and perform data entry at a reasonable rate of speed.
• Excellent public contact skills, including the…