HR Training Facilitator

full-time, human resources training facilitator – busch gardens williamsburgwhat you get to do:

you’ll collaborate closely with our park leadership team and the training manager to support the planning and execution of various training initiatives.

• facilitate various training programs for ambassadors at all levels and from all divisions.
• ensure a seamless transition from orientation to department and on‑the‑job training for all new or rehired ambassadors.
• support department leadership to identify training needs based on feedback from various sources, changes to processes, and other factors.
• organize training manuals, materials, multimedia visual aids, and other educational materials; review for company policy updates.

• minimum of 2 years of training experience.
• 1 year of high volume new hire orientation facilitation preferred.
• experience managing training content in a learning management system.
• background in a service industry setting desired.
• outstanding communication, interpersonal and presentation skills.
• confident and outgoing presence.
• ability to effectively handle multiple projects simultaneously.
• excellent organizational, time‑management, analytical and problem‑solving skills.
• strong facilitation and presentation skills are required.
• must be available to work varying shifts/hours based on business need, including nights, weekends, and holidays.

• primarily working indoors but will collaborate with ambassadors in the park when necessary.
• may sit/stand for several hours at a time.
• frequent changes and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem‑solving abilities.
• prolonged exposure to computer screens.
• repetitive use of hands to operate computers, printers, and copiers.

• paid time off
• complimentary park tickets and passes
• park discounts on food and merchandise
• medical, dental, and vision insurance
• 401k retirement plan
• voluntary insurance: life insurance, disability benefits
• tuition reimbursement
• dependent and health care flexible spending accounts
• employee assistance program
• legal assistance plan

seaworld parks & entertainment is an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability or covered veteran status.