Sr IT App Analyst

Sr IT App Analyst

Description

_Who We Are_

We are Lycoming Engines, an Operating Division under the Textron Systems business unit of Textron, Inc  Our company leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative products and services  We are the premier propulsion provider in the aircraft piston engine space

But our business is all about people - the customers who rely on us and the exceptional team that brings our mission to life

Start your career in a big way by joining Lycoming Engines  We are right where the real work happens  By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth  Talent development is a big part of who we are  Don't just start your career   go big

Visit , , and  to read more about who we are and the products we make

_About This Role_

The Sr IT Apps & Bus Partner is responsible for the development and management of business, organizational, and/or operational requirements as well as overseeing the design, development, and launching of business systems in support of core organization functions and business processes  This team member elicits, analyzes, validates, and documents business requirements and helps the project team identify the solution that meets the defined requirements  Solutions often include a systems development component but may also consist of process improvement or organizational change  They will often mentor analysts and associate analysts and contribute ideas and thoughts to IT Leadership  They also contribute to on site end user services and support  This position will be on site at the Lycoming Engines manufacturing plant in Williamsport, PA

_Key Responsibilities _

* Lead the gathering of business needs for large scale projects that will vary from medium to high levels of complexity

* Translate high level business requirements into functional specifications

* Document detailed and concise descriptions of business and technical requirements

* Lead the design of solutions for large scale projects through interactions with the business and technical staff

* Collaborate with both the business and IT staff in the planning, design, development, and deployment of new applications and enhancements to existing applications

* Conduct structured analysis of business process and data flows, using various modeling techniques, and assist in business process redesign when needed

* Develop business cases for proposed solutions and develop a full financial analysis

* Develop test scripts, test plans, and scenarios, and test solutions against business requirements

* Monitor development activities and assist IT Manager in controlling the execution of project plans to complete projects on schedule and on budget

* Provide presentations by preparing clear and well organized material with the appropriate level of detail to facilitate departmental or inter departmental communication

* Service ticket fulfillment, End user support, documentation, and training

* Technical troubleshooting and issue remediation for computer hardware, software, printers, mobile devices, audio/video presentation technology, various peripherals, and basic network equipment

* Designing, implementing, and maintaining IT operational processes & procedures, best practices, and customer service guidelines with a focus on continuous improvement

* Supporting executive management and on site executive meetings

* Identifying repeated tasks as candidates for process automation and working across IT teams to implement

Qualifications

* Bachelor's degree in Information Technology or a related field

* Minimum of five years of experience in an enterprise IT function, preferably in a manufacturing environment

* Strong business acumen and business process knowledge

* Ability to demonstrate project management experience and skills

* Excellent interpersonal skills, customer service experience, ability to relate and communicate with individuals with diverse backgrounds

* Knowledge of IT processes including desktop support, application installation and maintenance, servers, storage, network & telecommunications, SDLC

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