Demand Planning Manager

Radwell International is a global leader in industrial automation, electronic repair, and supply chain solutions. With operations spanning multiple continents, we help customers maximize uptime through innovative inventory solutions, world-class repair services, and exceptional customer support. As we continue to expand globally, we are seeking a strategic and transformational leader to build and elevate our planning capabilities across the enterprise.

Position Summary

The Demand Planning Manager is responsible for executing and continuously improving Radwell's demand forecasting, supply planning, and Sales & Operations Planning (S&OP) processes. This role connects customer demand signals to inventory replenishment decisions, helping the organization maintain high service levels, optimize inventory investment, and support profitable growth across domestic and international operations.

Reporting to the Planning & Inventory Management Director, this position plays a critical role in translating planning system outputs into actionable business decisions while partnering closely with Procurement, Sales, Finance, Operations, and Inventory Management teams.

The ideal candidate combines strong analytical capabilities, forecasting expertise, supply chain knowledge, and cross-functional leadership skills to drive planning excellence across the organization.

Key Responsibilities

Demand Forecasting

* Generate and maintain accurate demand forecasts using statistical models, historical trends, sales input, and market intelligence

* Incorporate promotional activity, new product launches, product transitions, and end-of-life planning into forecast models

* Manage forecast adjustments and exception processes to improve overall forecast accuracy

* Leverage digital demand signals, including e-commerce data, market intelligence platforms, and third-party sources to improve forecasting performance

* Monitor forecast accuracy and bias metrics and drive corrective actions through root-cause analysis

* Maintain forecasting models and planning parameters within company planning systems

* Manage demand planning for new product introductions and product lifecycle transitions

* Prepare demand planning inputs and recommendations for the monthly S&OP process

Supply Planning

* Execute supply replenishment recommendations and translate demand forecasts into actionable supply plans

* Generate and review replenishment plans utilizing MRP/DRP planning methodologies

* Manage planning exceptions including projected stockouts, delayed purchase orders, demand spikes, and supplier constraints

* Partner with Procurement to maintain accurate lead times, supplier performance metrics, and replenishment parameters

* Support supplier capacity planning and sourcing strategies through long-range supply visibility

* Collaborate on contingency planning and supply disruption mitigation efforts

* Continuously improve planning parameters, safety stock settings, lead times, and replenishment logic

Sales & Operations Planning (S&OP)

* Support the monthly S&OP process through reporting, analysis, and planning recommendations

* Prepare demand and supply reviews, gap analysis reports, and exception management reporting

* Present planning insights, supply risks, and recommendations to stakeholders and leadership teams

* Develop and maintain planning metrics, reports, dashboards, and process documentation

* Partner with Inventory Management to ensure planning outputs align with inventory strategies

Reporting & Analytics

* Monitor forecast performance, inventory health, service levels, and supply execution metrics

* Track fill rates, stockout performance, supplier delivery metrics, and inventory-related KPIs

* Maintain planning dashboards and reporting tools using Power BI and other business intelligence platforms

* Deliver actionable planning insights and recommendations to leadership teams

Process Improvement

* Identify opportunities to improve forecasting accuracy, inventory performance, and planning efficiency

* Support implementation of planning best practices, technologies, automation, and AI-driven forecasting tools

* Participate in cross-functional and international supply chain improvement initiatives

* Drive adoption of planning methodologies and systems throughout the organization

Qualifications

* Strong understanding of demand planning, supply planning, and inventory management processes

* Experience supporting S&OP or Integrated Business Planning (IBP) processes

* Strong analytical and problem-solving abilities

* Ability to interpret complex data and translate findings into actionable recommendations

* Excellent organizational and project management skills

* Strong communication skills with the ability to influence stakeholders across departments

Knowledge & Skills Required

* Advanced Microsoft Excel proficiency

* Strong analytical and forecasting capabilities

* Understanding of statistical forecasting methodologies and demand planning principles

* Experience with MRP, DRP, APS, or replenishment…