Operations and Executive Support Lead - Potential for Hybrid Work

Discover a Career That Empowers You - Join HUB International At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it. In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies.

We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling. We would love for you to explore what is possible at HUB International.

• Responsible for annual compliance audit for the office, coordinating with broker/dealer auditors and employees.
• Oversee day-to-day office operations of firm including escalation, delegation and decision-making to ensure smooth operations, including management of an office manager.
• Support office culture with coordinated office events, meetings, and team-building activities.
• Manage Life Insurance process from application intake to policy issuance.
• Coordinate and communicate with the client, broker and insurance company status during the process.
• Oversee work environment and delegate as needed for a clean and organized office space, ensuring all areas are properly stocked and maintained.
• Serve as the primary point of contact for vendors and building management.
• Assist operations department with employee lifecycle documentation including facilitation of onboarding, access and equipment for the success of all.
• Handle general office-related inquiries and troubleshoot any issues that arise.
• Provide high-level administrative support to executives, including managing calendars, scheduling meetings, coordinating presentations, and organizing travel.
• Prepare, proofread, and edit correspondence, reports, and presentations as needed.
• Screen and prioritize incoming communications (emails, calls, etc.) and respond or redirect as necessary.
• Coordinate executive meetings, including preparing agendas, taking meeting notes, and following up on action items.
• Assist in the preparation of presentations and reports.
• Handle confidential information with discretion and professionalism.
• Facilitate communication between executives, clients, and vendors to ensure smooth information flow.
• Manage the team responsible for onboarding new clients to ensure smooth transitions, a positive client experience, and the achievement of onboarding milestones.
• Coordinate team responsible for preparing client-specific materials for presentations and meetings, ensuring accuracy and alignment with client needs.
• Maintain the internal database and lead the team during transitions to ensure smooth operations.
• Other responsibilities as assigned by Manager.

• Strong attention to detail with the ability to prioritize tasks effectively.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Ability to maintain professionalism and confidentiality.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
• Ability to work independently and as part of…