Revenue Operations Specialist

About this Role

We are seeking a Revenue Operations Specialist to join our dynamic Revenue Operations team. In this role, you will be a key partner to our Sales organization, focusing on optimizing the Lead-to-Cash journey. You will combine operational excellence with a service‑oriented mindset to ensure our sales processes are efficient, transparent and scalable.

The ideal candidate is a detail‑oriented problem solver who enjoys bridging the gap between Sales, Finance, Legal, and Product. You will play a critical role in reducing sales friction, maintaining data integrity and providing the insights necessary to drive predictable revenue growth.

• Lead-to-Cash Support: Enable and support Sales Representatives throughout the Lead-to-Cash process, including opportunity validation, quote creation and contracting.
• Cross-Functional Coordination: Coordinate with Sales, Finance, Legal, Product and Data Analytics to align Sales Opportunities and ensure compliance with company policies and revenue recognition standards.
• Request Management: Track and organise incoming operational requests (e.g. deal desk inquiries, CRM troubleshooting, contracting hurdles) to ensure visibility and timely resolution across teams.
• Reporting & Analysis: Prepare summaries and reports that highlight trends, bottlenecks and key focus areas within the sales process to inform leadership decision‑making.

• Workflow Documentation: Support cross‑functional process improvement efforts by documenting Rev Ops workflows (e.g. Sales Playbooks, Deal Desk protocols) and gathering feedback for iteration.
• Project Execution: Assist in project management activities such as implementing new sales tools, preparing project updates and tracking action items for revenue‑driving initiatives.
• Impact Measurement: Collect and analyse data to measure the effectiveness of new processes and tools on sales velocity and win rates.
• Change Management: Provide hands‑on support to implement process changes and ensure smooth adoption across the Sales and Customer Success teams.

• Education: Bachelor’s degree in Finance, Economics or a STEM field.
• Experience: 3–5 years of experience in Revenue Operations, Sales Operations, Program Management or related operational roles.
• Collaboration: Demonstrated experience managing revenue operations and collaborating effectively across multiple stakeholders (Sales, Finance, Legal).

• CRM Expertise: Proficiency with Salesforce (or similar CRM), specifically in managing complex opportunities, CPQ workflows and reporting.
• Tech Stack Knowledge: Familiarity with modern Marketing and Rev Ops tools (e.g. Marketo, Gong, Clari, Seismic or Rocketlane).
• Analytical
  
  Skills:
  
  Strong business analytics skills with the ability to use SQL, Tableau or Google Sheets to synthesize complex data into actionable insights.
• Deal Desk
  
  Experience:
  
  Previous experience in a Deal Desk or Sales Support capacity, helping navigate complex contract terms and pricing approvals.
• Communication: Outstanding communication skills with the ability to explain complex operational processes to non‑technical stakeholders.
• Agility: Comfort working in a fast‑paced, high‑growth SaaS environment with shifting priorities and a bias toward action.

• A collaborative environment where “Sales Support” is viewed as a strategic partnership.
• A setting that values data‑driven decision‑making and process transparency.
• A mission‑driven company that prioritises reducing friction to accelerate impact and innovation.

$92,584—$144,160 USD