Trade Specialist

Responsibilities

• Day‑to‑day Client Care, including problem resolution
• Assisting, teaching, coaching and mentoring team members as needed in support of the day‑to‑day transactional processing and client needs
• Keeping up to date on current CBP regulations and PGA programs, researching as necessary to assist clients and associates
• Engage in carrier, vendor, Customs and client communication via telephone and email
• Audit entries for quality control
• Creation and maintenance of internal client work instructions
• Assist as needed in executing accurate customs entries in brokerage systems for all modes of transportation, ensuring timely processing and submission to Customs
• Client database maintenance, including FTA correlations and updating annual certificates
• Other duties, as required

• 3+ years of related experience
• Certified Customs Specialist (CCS) Designation
• Licensed Customs Broker preferred
• Advanced knowledge of US Customs rules and regulations
• Advanced knowledge of Invoice (entry) requirements
• Advanced knowledge of PGA requirements and data elements required for entry
• Advanced knowledge of tariff classification, GRI’s, GN’s and explanatory notes
• Experience with customs brokerage software
• Proficient in Outlook, Word, and Excel

• customs entries
• tariff classification
• invoice requirements
• PGA requirements
• data elements for entry
• quality control auditing
• client database maintenance
• FTA correlations
• brokerage systems
• customs brokerage software

• client care
• problem resolution
• teaching
• coaching
• mentoring
• communication
• researching
• team support
• organization
• execution

• Certified Customs Specialist (CCS)
• Licensed Customs Broker