Teller​/Customer Service Representative - Williston

Customer Service Representative

Location:

Williston

Schedule:

In-Office

Monday - Friday: shifts between 7:45 AM – 6:15 PM.

Rotating Saturdays: 8:45 AM – 1:15 PM.

Gate City Bank is hiring a full-time Customer Service Representative to support daily operations at our Williston Office. This role includes customer transactions, account support, and delivering friendly, passionate service in a team-oriented environment.

Responsibilities:

• Create a warm, helpful experience by assisting customers with everyday banking transactions
• Build relationships by identifying ways to make banking easier and more rewarding
• Open new accounts and educate customers on products and services that fit their needs
• Balance cash drawer and maintain accuracy
• Follow all service, security, and compliance guidelines

Experience:

• High school diploma or equivalent
• 1–2 years of experience in customer service, retail, cash handling, or sales preferred
• Strong attention to detail and a commitment to doing things right
• A positive, upbeat attitude and a genuine desire to help others

Compensation & Benefits:

• Pay Range: $20.25-$21.25/hr
• Saturday Differential Pay: +$5/hr
• Guaranteed full-time hours
• Eligible full-time and part-time team members may enjoy benefits including health insurance, PTO, 401(k) match, wellness programs, and more – see gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC