Landmark Suites Williston - Front Desk Agent

Landmark Suites Williston – Front Desk Agent

Address: 307 Town & Country North Court, Williston, ND, 58801, US.

The Front Desk Agent is the face of the hotel, delivering warm welcomes, smooth check‑ins, and friendly farewells. You manage the front desk with precision, juggling reservations, requests, and guest interactions to create an effortless experience. This role requires a proactive, friendly, and organized individual who excels in customer service and problem‑solving.

• Guest Service Superstar: Provide warm, top‑tier service to ensure guests feel comfortable and valued.
• Communication Champ: Convey information clearly and confidently, coordinating with guests and the team.
• Quick‑Thinking Problem Solver: Identify and resolve issues promptly, turning potential hiccups into positive outcomes.
• Multitasking Marvel: Handle reservations, check‑ins, check‑outs, and financial details while maintaining organization and efficiency.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, full‑time employees are eligible for a competitive benefits package that includes the following:

• Daily Pay
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401(k) Retirement Plan

Landmark Suites is located in Williston, ND. The hotel offers non‑smoking suites equipped with fully stocked kitchenettes, 42‑inch TVs, free Wi‑Fi, in‑room safes, and a range of on‑site amenities, including complimentary hot breakfast, fitness center, laundry, meeting rooms, and a restaurant.