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Tech Support Specialist - VoIP & Video
Job in
Williston, Williams County, North Dakota, 58801, USA
Listed on 2026-05-31
Listing for:
MCI Careers
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
MCI Careers is seeking a Technical Support representative for its North Dakota office. The candidate will troubleshoot VoIP Phones and High-Definition Video service, ensuring excellent customer service. Responsibilities include handling support issues, documenting interactions, and collaborating with teams for effective resolutions. Ideal candidates have a high school education, a customer service orientation, and skills in problem-solving and conflict resolution. The role offers comprehensive training and opportunities for career growth.
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