Office Manager
Job in
Williston, Williams County, North Dakota, 58801, USA
Listed on 2026-09-27
Listing for:
Jackson Hewitt - 2215
Full Time
position Listed on 2026-09-27
Job specializations:
-
Management
Job Description & How to Apply Below
Benefits
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
Jackson Hewitt Tax Service is seeking a high-energy, organized Office Manager to lead our team in Williston, ND
. If you are a natural leader who thrives in a fast-paced environment and loves delivering exceptional customer service, we want you to run our tax office this season!
- Competitive pay with seasonal flexibility.
- Dynamic environment where no two days are the same.
- Lead a great team and make a real impact in the Williston community.
- Manage daily operations at a storefront & retail (kiosk) locations to ensure a smooth, efficient tax office.
- Lead and motivate a seasonal team of tax professionals and customer service reps.
- Drive customer satisfaction by ensuring every client receives top-tier service.
- Handle administrative tasks including scheduling, inventory, and compliance tracking.
- Proven leadership skills or prior management experience (retail, office, or hospitality experience is a plus).
- Strong communication skills with a knack for problem-solving.
- Tech-savvy mindset to comfortably navigate our office software.
- Tax experience is not required
—we provide the operational training you need to succeed!
- Tax Preparation
- Assists in recruiting, interviewing, and training employees
- Creates and maintains employee schedules to ensure proper staffing
- Ensuring that employees are upholding company policies and procedures
- Manages and monitors office for performance and productivity
- Resolves customer service issues
- Tax School Instructor (open to the public as well as employees)
- Complies with daily accounting procedures
- Communicates effectively with staff to ensure they are well-informed regarding products and
promotions - Supports and encourages staff to carry out the company mission as well as meet company and
personal goals.
- High School Diploma or equivalent
- Tax preparation experience preferred
- Management experience
- Sales / Customer service experience
- PTIN certification (can be obtained after the hire date)
- Successful completion of tax preparation training course
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