Quality Coordinator

Benefits

• 401(k)
• Health insurance
• Paid time off

Quality Coordinator is responsible for ensuring product and service quality at the North Dakota facility while supporting company-wide quality initiatives. This role enforces compliance with API Q1 (21st Edition), API Q2, API 6A, and ISO 9001:2015 standards to meet customer expectations, improve product reliability, and ensure consistent service execution.

This position also serves as a technical leader and mentor
, responsible for developing shop and field service personnel, overseeing training programs, and ensuring all equipment, processes, and deliverables meet company and industry standards before reaching the customer.

• Ensure all products and services meet API and ISO standards for performance, reliability, and compliance.
• Serve as the final quality checkpoint (“last eyes”) to ensure all products meet company standards prior to leaving the facility.
• Inspect, identify, and correct nonconforming or flawed equipment in a timely manner, following established procedures and compliance requirements.
• Ensure proper product labeling in accordance with company and regulatory standards.
• Maintain overall facility quality compliance, ensuring adherence to internal policies and external standards.
• Oversee product validation, inspection, and testing to confirm specifications are achieved.
• Collaborate with Operations and the Quality Department to resolve quality issues and implement corrective actions.

• Act as a technical resource for customers, addressing product specifications, applications, and service-related inquiries.
• Work closely with Operations to ensure field service readiness and product alignment with customer needs
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• Provide guidance to customers based on field conditions, helping them understand product applications and operational requirements.
• Apply strong equipment and product knowledge to support quality, performance, and operational decisions.
• Operate effectively in high-pressure environments, demonstrating problem‑solving and decision‑making in demanding or international settings when required.

• Coordinate inventory activities to ensure compliance with quality, performance, and API standards.
• Manage asset tracking, including inventory control, maintenance, and accurate logging of all transactions.
• Ensure accuracy, completeness, and integrity of all documentation and paperwork within required timelines.
• Maintain accountability and transparency in all records, ensuring honesty and compliance with company standards.

• Lead, conduct, and supervise training programs for shop and field service technicians.
• Administer and direct structured training initiatives, including:
• Leading and overseeing employee training programs
• Facilitating and managing training sessions
• Organizing and supervising instructional workshops
• Delivering and coordinating staff development initiatives
• Administering ongoing training activities and competency evaluations
• Provide hands‑on training in product handling, inspection processes, and field service execution.
• Mentor and develop personnel to ensure competency in API Q1 (21st Edition), API Q2, API 6A, and ISO 9001:2015 requirements.
• Conduct regular coaching, evaluations, and performance feedback to strengthen accountability and skill development.
• Partner with Operations and Quality teams to align training with customer expectations, compliance requirements, and safety standards.

• Drive continuous improvement initiatives to enhance product quality, reduce defects, and improve customer satisfaction.
• Promote a strong quality culture through training, communication, and leadership.
• Support supplier quality management to ensure consistent and reliable materials and components.
• Collaborate cross‑functionally with leadership to identify and implement operational and quality improvements.

• 5+ years of experience in quality assurance, product reliability, or service quality within oil & gas, manufacturing, or field services
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• Strong working…