Inside Sales and Customer Service

Summary

Job title:

Inside Sales and Customer Service

Job

Department:
Williston - CED

Location:

null-null

Description

Summary:

We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers - from contractors to manufacturers - helping them get the tools, support, and solutions they need to do their best work.

Experience in the electrical field or with Automation equipment is a big plus, but attitude and a desire to grow with us matter most.

We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching.

Reports to:

Profit Center Manager

Minimum Qualifications:

+ Communication Proficiency

Additional

Competencies:

+ Customer/Vendor Focus

+ Personal Effectiveness/Credibility

+ Technical Capacity

+ Teamwork

+ Detail-Oriented

+ Flexibility

+ A "Customer First" Mindset - genuinely driven to help people succeed

Preferred Qualifications:

+ Bachelor's degree in a technical or business discipline, or equivalent experience

+ Familiarity with Computers and Microsoft Products

+ One year of experience in the electrical industry or similar field

+

Experience with automation products is a strong advantage

Working Conditions:

This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.

Supervisory Responsibilities:

No

Essential Job Functions:

+ Provide outstanding service to new and existing customers (phone, email, and in person)

+ Accurately write and manage customer orders, following sales policies

+ Maintain and strengthen existing customer relationships

+ Proactively meet or exceed monthly sales goals

+ Collaborate with outside sales and other departments to serve customer needs

+ Offer ideas to improve processes and service

+ Follow up on quotes, orders, and materials in a timely manner

+ Stay up to date on new products and services we offer

CED is an Equal Opportunity Employer - Disability | Veteran

Other Compensation:

The following additional compensation may be applicable for this position:

+ Profit Sharing

Benefits:

Benefits available for this position are:

+ Insurance - Medical, Dental, Vision Care for full-time positions

+ Disability Insurance

+ Life Insurance

+ 401(k)

+ Paid Sick Leave

+ Paid Holidays

+ Paid Vacation

+ Health Savings Account (HSA) and matching

+ Dependent Care Flexible Spending Account (FSA)

+ Teledoc