Business Banking Relationship Manager- Northern Virginia

Job Overview

This role provides comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high‑value and opportunity clients.

• Manages the end‑to‑end client journey to deliver on client needs and drive sales opportunities while mitigating risk.
• Identifies and refers specialized small business opportunities and solutions to clients while conducting small business relationship reviews.
• Delivers a branded customer experience within aligned sales portfolios by being in the field a minimum of 80% of the time.
• Fosters relationships with key partners such as Merchant, Practice Solutions, Treasury, and Business Banking to increase small business opportunities.
• Leverages knowledge of credit to advise small business owners on solutions, services, and digital capabilities that help them meet short‑ and long‑term business goals.
• Supports execution of the sales delivery model to achieve targeted performance and growth of the bank's Small Business segment.
• Coaches, develops, guides, and delivers feedback to associates and clients while embodying a client and employee‑centric culture.

• Proven success in consultative sales in financial services or in business‑to‑business sales.
• Ability to demonstrate examples of improving specific businesses’ financial outcomes by interpreting financial statements and recommending specific levers.
• Passion for outside sales and enjoyment of spending time prospecting.
• Desire to enhance existing relationships and exceed sales goals.
• Analytical skills: can analyze financial conditions of clients and industry trends.
• Ability to understand and interpret financial statements and cash flow analysis.
• Excellent communication skills and demonstrated leadership ability.
• Enjoys partnering and negotiating with a team of bank employees to solve client issues.
• Proven management of a client portfolio with focus on relationship development and deepening.
• Thorough knowledge of small business financial products and services.
• Familiarity with CRM platforms and other banking systems.

• Community leadership experience.
• Strong computer skills with an ability to multitask in a demanding environment.
• Undergraduate degree in business, finance or economics preferred or seven years relevant work experience.

• Client Experience
• Branding
• Client Management
• Client Solutions Advisory
• Customer and Client Focus
• Pipeline Management
• Credit Documentation Requirements
• Financial Analysis
• Oral Communications
• Prioritization
• Written Communications
• Coaching
• Interpret Relevant Laws, Rules, and Regulations
• Prospecting
• Risk Management

High School Diploma/GED or equivalent work experience.

Shift: 1st shift (United States of America)
Hours per Week: 40