Part-Time Community Associate
Listed on 2026-06-02
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Community Associate
Address: 300 Interstate Corporate Ctr 05495 Williston, Vermont
At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe!
The opportunityAs a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your customers so that your customers can focus on running their business.
A typical day at IWGYou arrive a few minutes before your center opens to make sure everything is ready. Throughout the morning you assist customers with WiFi codes, package arrivals, directions, and setting up equipment, ensuring invoices are accurate. Breaks are taken for coffee, and you handle mail, printing, and service tickets in the afternoon. You coordinate networking events, send e‑invites, and support customers until the center closes, ensuring a tidy environment.
Aboutyou
- Good communicator with ability to build strong professional relationships and empathize with people's needs (1+ year customer service experience).
- Ownership mindset, happy to solve problems.
- Positive, enthusiastic, adaptable to fast‑changing situations.
- Experience and confidence using MS Office and basic IT equipment.
- Legally eligible to work in the country and at least 18 years old.
- Work‑life balance (no standard nights/weekends).
- Generous paid time off (sick and vacation).
- 11 paid company holidays per calendar year plus PTO accrual.
- Competitive 401(k) program, with company match.
- Affordable and comprehensive health care for full‑time members.
- A quarterly bonus plan program, plus an hourly rate of $19.21.
- A bright, inspiring work environment.
- Training and development opportunities aligned with career path.
- Professional workplace community (business casual attire required).
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, disability, sex, sexual orientation, gender identity, military or veteran status, national origin or any other consideration protected by federal, state or local law.
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