Medical Assistant & Front Desk Coordinator

Radiance Medical Aesthetics and Wellness Spa is a medical aesthetics and wellness clinic located in Williston, Vermont. Our mission is to provide safe and effective treatments for beauty, aging, and skin concerns. Dr. Colleen Parker, founder and owner, is a board-certified physician with 10+ years of experience, background, and expertise in aesthetic care and procedures. Our goal is to help our patients feel comfortable and confident in their skin, offering natural and restorative results at every stage of life.

Radiance Medical Aesthetics and Wellness Spa (“Radiance”) is looking to hire an individual for the position of Medical Assistant and Front Desk Coordinator. In this cross-trained role, you will provide various services relating to both Front Desk duties and Medical Assistant (MA) duties.
Your duties may be altered on a daily or weekly basis depending on the needs of the business. This position requires:

• Flexible with day-to-day schedule and the position in which you are scheduled to work.
• Cross-trained for both Front Desk and MA.
  • No prerequisites required for MA; however, prior experience is preferred.
  • Training is provided onsite.
• Ability to help patients and collaborate with team members to maintain a smooth clinic.
• This position requires time management, willingness to learn, being a team player, proactivity, personability, and charismatic patient interaction.

• Kindly meet, greet, and follow up with patients efficiently and professionally.
• Operate and handle clinic phone calls, emails, and messages.
• Schedule patient appointments and transmit essential information and documents they may need for their upcoming procedures and treatments.
• Acknowledge and greet all patients and visitors, handle inquiries, and direct them to the appropriate personnel according to their needs.
• Create and maintain patient files, documents, and forms.
• Check patients in and out during their visits.
• Assist in daily clinic duties, including opening and closing procedures.
• Restock and maintain the lobby area (i.e. fridge, coffee station, products, supplies, etc.)
• Answer telephones, schedule appointments, and help complete medical histories.
• Call or write communications to patients for marketing or treatment reminders.
• Meet or exceed patient satisfaction goals within the practice.
• Prepare patients for their procedures by taking a medical history, patient photos, and assisting during the procedure at the doctor’s request.
• Assist patients post-procedure, turn over rooms, and set up for the next patient.
• Maintain cleanliness and organization of treatment areas.
• Take initiative to engage with patients and help them feel comfortable during their visit.

• Ability to learn and memorize information on existing and new services, product lines, and team credentials.
• Learn to operate new office technologies and procedures as they are developed and implemented.
• Ability to operate computers, office machines, and software.
• Organizational skills and cleanliness.
• Team-oriented, proactive, and self-motivated.
• Excellent communication skills and maintaining a positive demeanor and attitude.

Aside from the appropriate qualifications, Radiance seeks team members who align with our mission of providing a professional and exceptional patient care experience, who are team players, who are committed to the continuation of education, and who have positive energy and disposition. We are looking for someone who can be dynamic in the use of their skills as we add to our services and procedures.

We value self-motivated people who strive to excel in their craft, communication, and responsibilities.

As we outline the position above, please note that the possibilities for growth and development within Radiance are always encouraged. Every position is what you make of it, and as a small business, we are proud to offer an environment where roles and responsibilities have the potential to expand and grow as you grow.

If you are ready for a positive and collaborative environment, have the initiative to follow operational procedures to ensure accuracy and safety, and are committed to the common goal of growth and success through exceptional care to patients, then we want to talk to you!

Name *

First

Last

Email *

Three For Position

Phone *

Address *

Address Line 1

Address Line 2

City

State

Position Applying For *

Cover Letter, Resume, & Three References
* Click or drag files to this area to upload. You can upload up to 3 files.