Branch Manager

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Our team is growing and we’re looking for best-in‑class talent. We value experienced, career‑minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full‑time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

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Position: Branch Manager

Location: Williston, VT

Remote Status: On‑Site

Job : 3255-BELLSIMONS

# of Openings: 1

About mSupply TM
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen, and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi‑billion‑dollar enterprise offering an extensive product range, industry expertise, and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability, and precision through its branches, distribution centers, and extensive fleet of delivery vehicles.

Shipped orders reach 93% of U.S. customers via next‑day ground delivery and 100% within two days. For more information, visit

About Bell Simons
Based in Hartford, CT, Bell Simons has provided top‑notch HVAC, plumbing, and refrigeration products from leading manufacturers to residential and commercial clients since 1940. Their catalog includes a full line of equipment, controls, supplies, and replacement parts. Their dedication to quality service and extensive inventory makes them a one‑stop shop for all their customers’ supply needs. They are a trusted provider of quality brands including RUUD, Mitsubishi Electric, Delta, and Moen.

For more information, visit

The Branch Manager is responsible for leading all aspects of branch operations to ensure efficiency, profitability, and compliance with company policies. This role focuses on driving sales performance, delivering outstanding customer service, managing inventory and merchandising, and overseeing product receiving and delivery processes. The Branch Manager ensures a safe, organized, and well‑maintained facility while fostering a culture of trust, service, and accountability.

Key responsibilities include staff supervision and development, schedule management, conflict resolution, financial reporting, inter‑branch coordination, and maintaining effective visual merchandising to support overall business objectives.

• Delivers prompt, professional customer service and resolves issues effectively across multiple communication channels.
• Builds and sustains strong relationships with customers, vendors, and internal teams through collaborative problem‑solving.
• Supervises branch staff, managing schedules, payroll, and ensuring timecard accuracy for operational efficiency.
• Conducts performance evaluations, coaching, and disciplinary actions in collaboration with HR.
• Fosters a positive work environment through effective communication and consistent leadership.
• Oversee branch safety, cleanliness, and maintenance of facilities, vehicles, and equipment.
• Manages timely branch openings/closings and responds to after‑hours alarms.
• Conducts routine inspections to ensure operational and safety compliance.
• Monitors inventory impact of large orders and recommend new product additions.
• Trains staff on product knowledge and information access.
• Ensures timely stocking of incoming inventory.
• Maintains accurate inventory records, labeling, and daily count reporting.
• Processes damaged and warranty items promptly and efficiently.
• Enforces safety policies and promptly addresses hazards to ensure a secure environment.
• Leads safety initiatives, including daily walkthroughs, weekly meetings, and inspections.
• Promotes a proactive safety culture and meets established safety goals.
• Conducts incident investigations and ensures timely, accurate reporting and documentation.
• Adhe…