Store Team Leader - Williston VT

Overview

At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. Our Williston, Vermont retail store is seeking a Store Team Leader of Retail Merchandising to join the team. Position

Purpose:

Drives business results, directs team talent, supports the store leadership team and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. Promotes the company s core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to uphold the brand, culture and mission at all times. The anticipated base pay range is between $19.76 to $24.70 per hour, with actual salary based on experience, qualifications, skills and role proficiency.

• Merchandising:
  This is a support role under the Product area of responsibility for stores. Plans maps and executes floor sets by translating Trail Guide and floor sets into compelling merchandise presentations. Analyzes reports and uses business acumen to drive sales. Completes and supports all visual display and windows execution. Works with Operations Productivity team to plan and efficiently process floor sets and replenishment.
  
  Executes marketing signage and promotions. Executes markdowns and merchandise recovery.
• Customer
  
  Experience:
  
  Models and fosters an environment where service is the top priority. Strives to convert every customer and drive sales and brand loyalty through great service. Acts as a Leader on Duty as scheduled to drive conversion and sales. Leverages business reports to analyze trends, identify opportunities, and build actions to enhance customer loyalty and service metrics. Executes recognition programs and reviews upcoming business events to develop activations and selling efforts to drive sales results.
  
  Ensures the sales floor is full with all sizes represented and maintains high fitting room service to drive conversion and UPT.
• Training:
  Supports and trains associates on standards, processes, policies and product knowledge. Delivers GUIDE training for new hires and ongoing GUIDE training for year-round team members. Supports store champions and experts, facilitates new hire product training modules, and develops a strategy for delivering seasonal product training materials. Maintains employee communications and ensures compelling start-up meetings and content.
• People & Culture:
  Models inclusive and fair hiring practices, fosters an inclusive work environment, and collaborates across differences to support customer experience. Manages communication boards and break room messaging; supports ongoing assessments of guides and team members.
• Total Store Accountability:
  Aids in achieving financial and area metrics. Acts as key holder as required and manages daily task responsibilities. Recommends staffing adjustments and handles employee issues within policy. Provides real-time input, feedback, and coaching; supports performance management as needed. Contributes to peak planning and readiness. Oversees expense management with focus on payroll and resource use.
• Health & Safety:
  Maintains active participation in health and safety, follows safety policies, reports unsafe conditions, and models safe behaviors in leadership roles.

• Education Level: 2-Year Associate Degree
• Experience:
  
  2+ years of retail experience in a relevant retailer
• Strong organizational and time management skills
• Systems knowledge (POS, Word, Excel) and comfort with social media platforms
• Ability to build partnerships and work collaboratively to achieve goals
• Ability to inspire and motivate others; maintain enthusiasm and a positive attitude
• Demonstrated ability to foster an inclusive work environment and customer experience
• Interpersonal, written and verbal communication skills
• Flexibility to work nights, weekends and holidays
• Mobility and willingness to relocate a plus

Our benefits package supports health and financial goals and promotes work-life balance and recharging outdoors. If your experience looks different from what s identified and you d be great in this role, we would love to learn more about you.

At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this daily in our commitments to employees and partners and in our efforts to promote belonging. We remain true to L.L.Bean s core values and are committed to quality, service, and putting the outside, inside everything we make.