Family Services Worker

Responsibilities

• Answer the child protection hotline and gather information from callers about alleged abuse or neglect
• Document reports of abuse and neglect in the state's reporting system
• Coordinate the division's after‑hour emergency responses
• Provide guidance and support to District Family Services Workers deployed after‑hours to conduct investigations and other responses to emergencies in the community
• Inform law enforcement about the laws, policies and procedures that govern child protection and youth justice
• Coordinate foster care and other placements for children in DCF custody
• Provide information and referrals to foster parents and community agencies

• Bachelor’s degree or higher in social work or related field
• OR Associate’s degree in human services or related field AND twelve (12) or more months of experience in human services that includes any combination of the following: casework, crisis intervention, call center information and referral.
• OR Twelve (12) or more months working in the Family Services Division for the State of Vermont.

Demonstrates expertise in child protection protocols, crisis intervention, and case management, with a strong focus on collaboration with law enforcement and community agencies. Proficient in documenting and coordinating emergency responses and placements for children in custody.