Centralized Intake and Emergency Services Family Services Worker - Interim

Centralized Intake and Emergency Services Family Services Worker
- Interim

DCF Family Services is recruiting for an Interim Family Services Worker position at the Central Intake & Emergency Services Unit (CIES). CIES is a statewide child protection hotline that operates twenty-four hours a day, every day of the week, including holidays. The unit serves as child abuse reporting system for the State of Vermont and also handles after-hour emergencies related to child abuse and neglect, children in state's custody, delinquency and youth with behaviors beyond the control of their caretakers including coordination of HESOC work.

Duties include:

answer the child protection hotline and gather information from callers about alleged abuse or neglect; document reports of abuse and neglect in the state's reporting system; coordinate the division's after-hour emergency responses; provide guidance and support to District Family Services Workers deployed after-hours to conduct investigations and other responses to emergencies in the community, inform law enforcement about the laws, policies and procedures that govern child protection and youth justice, coordinate foster care and other placements for children in DCF custody;

provide information and referral to foster parents and community agencies.

All employees of the AHS perform their respective functions adhering to four key practices: customer service, holistic service, strengths-based relationships and results orientation. Work is under the supervision of supervisory staff, but with opportunity for individual discretion and judgment. The schedule once trained will be Tuesday, Wednesday, Friday day shift, Thursday 4p-midnight and every Saturday 8a-4p. Some of the regular business hour shifts may be done remotely after a training period and in accordance with the state's telework policies.

Applicant must be willing to work some holidays as needed. This is an interim position with an end date of May, 2028.

This position, Centralized Intake and Emergency Services Family Services Worker
- Interim (Job

Requisition #55274), is open to all State employees and external applicants. If you would like more information about this position, please contact Smylin.

Dooley.

Applicants must meet the following minimum qualifications:
Bachelor's degree or higher in social work or related field. OR Associate's degree in human services or related field AND twelve (12) or more months of experience in human services that includes any combination of the following: casework, crisis intervention, call center information and referral. OR Twelve (12) or more months working in the Family Services Division for the State of Vermont.

As a State employee you are offered a great career opportunity, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including: 80% State paid medical premium and a dental plan at no cost for employees and their families Work/Life balance: 12 paid holidays each year and a generous leave plan State Paid Family and Medical Leave Insurance (FMLI) Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan Tuition Reimbursement Flexible spending healthcare and childcare reimbursement accounts Low cost group life insurance Incentive-based Wellness Program Qualified Employer for Public Service Student Loan Forgiveness Program.

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status.

The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.