Seasonal Order Fulfillment Associate

• Base Pay $18.5 / Hour
• Job Category SHPG
• Employee Type Seasonal

Contact information

• Name Christianna Irish
• Phone

ALL ABOUT LAKE CHAMPLAIN CHOCOLATES

Born from a dare to do better, we at Lake Champlain Chocolates are driven by our passion to change the world one delicious piece of chocolate at a time. Since the first truffles we made in 1983 to our Five Star Bars rolling off the line today, our goal has always been about combining creativity and craftsmanship, while sourcing only the best ingredients to create premium chocolate that is truly unforgettable.

We infuse passion, integrity, and an unrivaled commitment to community in everything we do to make the world a better and more joyful place. Every employee’s contributions make our company what it is today: a warm, welcoming, inclusive and successful certified B Corporation committed to being a force for social and environmental good. We are committed to making a positive impact on our local and global communities through the choices we make sourcing materials and while operating our facilities and stores.

Our community of employees work hard, care about each other, care about the integrity of our products, and share a passion for delicious confections.

As a Seasonal Order Fulfillment Associate at Lake Champlain Chocolates, you will be responsible for picking products throughout the warehouse, packing product into shipping packages, preparing LTL shipments, and processing shipments out for distribution. You’ll verify customer orders and paperwork for accuracy and ship product to the customer in the safest, most efficient manner to ensure high quality.

This seasonal position begins with part-time hours (dependent upon your availability and the staffing needs of the Order Fulfillment team) until mid-September, at which point you will be scheduled to work at least 24 hours per week. Availability for full-time (30+ hours/week) and overtime scheduling will be required going into, and during the holiday season. This position is based at our vibrant chocolate factory location in Williston, Vermont.

Overtime & some weekend hours will be required during our peak seasons.

• Uses RF scanner or manual processes to pick orders following stock codes listed on pick tickets.
• Follows product rotation procedures (first in, first out) or customer shelf-life requirements when picking.
• Double checks orders for inaccuracies before shipping to customer.
• Communicates any shortage or stock outages to scheduler, shipping team leader or manager.
• Communicates any quality issues to Quality Assurance Team and/or shipping supervisor.
• Maintains thorough knowledge of all processes and equipment.
• Reports any equipment problems to maintenance team and/or shipping supervisor.
• Transfers products from warehouses with handheld system when required.
• Packs orders in such a way that ensures safe delivery to our customers.
• Follows LCC shipping guidelines or customer guidelines when requested on paperwork.
• Maintains thorough knowledge of shipping manifest software and equipment.
• Ensures orders are completed in an accurate and timely manner.
• Ensures that established policies, rules, regulations, and safety procedures are followed.
• Interacts with teammates and recommends process improvements that will benefit our customers and LCC.
• Communicates in a courteous and professional manner and provides timely and accurate responses. Holds a customer-focused perspective and provides assistance concerning customer pick-ups or phone requests.

• Assists with month end inventory counts.
• Ensures that work area is clean, secure, and well maintained.
• Assists other departments as needed.
• Performs other duties and assignments as directed by management.

• Shipping operations are performed in a timely, productive way and are in accordance with Company policies, procedures, and quality standards.
• Good communication and effective working relations exist with Managers and other workers.
• Paperwork and systems transactions are completed in an accurate and timely manner.
• Management is…