Precision Ag Specialist - Willmar

PRECISION AG SPECIALIST

WILLMAR

• Supports the effective implementation and execution of the dealership's Precision Agriculture Strategy by providing valuable assistance, guidance, andexpertiseinutilizingcutting-edge technologies and data-driven solutions tooptimizeagricultural practices and drive overall business success
• Develops strong customer and dealership personnel relationships by engaging in regular communication, actively listening to their needs,and providing personalized solutions.
• Assistsin leading and directing dealership personnel in the effective implementation ofcutting-edge Precision Ag technologies, providing guidance and training to ensure seamless integration andproficiencyacross all departments
• Serves as an invaluable internal resource for guiding the successful implementation and integration ofcutting-edge Precision Ag technologies within the company's operations, ensuringoptimalefficiency and productivity across all aspects of agricultural practices
• Monitors and supports
  
  Connected Support calls to ensure seamless and efficient troubleshooting and resolution of technical issues for customers, providingtimelyand effectiveassistanceto enhance the overall customer experience
• Promotes Precision Ag Technology products to customers, a primary responsibility that requires a deep understanding of the latest advancements in agricultural technology and a knack for cultivating strong relationships with customers
• Manages all aspects of John Deere subscriptions and renewals, ensuringtimelyupdates and a seamless process for customers. Additionally, oversees the maintenance of subscription records, communicates with customers to address any concerns or questions they may have, and collaborates with the sales team to promote new subscription offerings effectively
• Supports Precision Ag inventory management by analyzing data and providing detailed recommendations for inventory optimization.
• Performs detailed diagnostics and expert repairs of advanced Precision Ag technology systems,utilizing cutting-edgetools and techniques to ensure efficient operation andoptimalperformance
• Assists service technicians in diagnostics and repairs of Precision Ag technology by providing hands‑on support andexpertisethroughout the troubleshooting process
• Works collaboratively with the service team toidentifyissues and implement effective solutions to ensureoptimalfunctionality and performance of Precision Ag equipment
• Leverages John Deere Operations Center data and connected apps toassistcustomers inoptimizingtheir agricultural operations and enhancing overall efficiency

• Maintains a clean work area and performs work in a neat and orderly fashion
• Maintains a clean, professional personal appearance
• Reports to work on time
• Employs good time-management skills and has the ability to work independently
• Demonstrates good work ethic
• Communicates effectively one‑on‑one and in groups
• Maintains positive, professional working relationships dealership wide
• Works cooperatively with co‑workers and management
• Exhibits a constant commitment to customer service, promoting the dealership to customers
• Follows all safety rules and regulations in performing work assignments
• Maintains current knowledge of John Deere and competitive products

• One or more years’ experience in an agriculture-related role
• Experience with sales, service, training, or other related work experience
• Proficient knowledge of electrical and wireless communication systems
• Ability tooperatewith a solutions approach andidentifyexisting/emerging customer needs
• Solid organizational, interpersonal, analytical and communication skills needed
• Ability to work flexible hours including some evenings and weekends
• Ability to lift, bend…