Admissions Coordinator

Address:
Kirtland Woods of Journey, 9685 Chillicothe Rd, Willoughby, OH 44094, USA

We’re seeking a compassionate and results‑driven Admissions Coordinator to join our dedicated team at our long‑term care facility. The Admissions Director will oversee the admissions process, ensuring that prospective residents and their families receive exceptional service and support. Responsibilities include managing inquiries, conducting facility tours, coordinating assessments, and collaborating with medical and administrative teams to facilitate smooth admissions. The ideal candidate will have strong interpersonal skills, a deep understanding of long‑term care, and a passion for providing high‑quality care to residents.

Previous experience in healthcare admissions is preferred.

• Minimum of one year of experience and demonstrated success in a position in the facility or in another related health care facility.
• Knowledge of insurance coverage and authorization process pertaining to long‑term care is helpful.
• Demonstrates an understanding of arithmetic.

• Referral Management and Admissions Coordination:
  Manage referral status, ensuring timely and accurate admissions processing. Communicate with external team members, families, and healthcare providers regarding referral updates. Secure prior authorizations and complete financial evaluations for prospective residents.
• Administrative and Record‑Keeping Responsibilities:
  Maintain accurate records of admissions, pay status changes, and daily census updates. Complete and file admission paperwork according to facility policies. Utilize electronic medical records and relevant tools for data management.
• Collaboration and Customer Service:
  Build positive relationships with interdisciplinary teams, residents, and families. Provide facility tours, respond to inquiries, and address admission‑related concerns. Promote teamwork, communication, and continuous improvement in the admissions process.

• Opportunities for professional development and continuing education.
• A supportive and collaborative work environment.
• Free Life Insurance.
• A bonus plan of up to $1,000 per month.

If you’re ready to embark on a rewarding career that truly makes a difference, we invite you to apply for the Admission Director position at Journey.

Together, let’s change lives one heart at a time.

We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.