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Service Order Liaison & Support Specialist
Job in
Willoughby, Lake County, Ohio, 44094, USA
Listed on 2026-05-23
Listing for:
Snap-On Tools
Full Time
position Listed on 2026-05-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Snap-On Tools in Willoughby, Ohio is seeking a Customer Service Representative to coordinate service orders and assist customers with inquiries. This role involves being the liaison between customers and technicians, overseeing the repair process, and ensuring accurate information gathering.
The ideal candidate should have at least 4 years of customer service experience and knowledge of ISO 17025. The position offers a competitive salary, paid medical insurance, vacations, and a 401k plan.
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