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Patient Access & Care Concierge; EPIC + MyChart

Job in Willoughby, Lake County, Ohio, 44094, USA
Listing for: University Hospitals Pain Management
Full Time position
Listed on 2026-08-29
Job specializations:
  • Healthcare
    Healthcare Administration
Salary/Wage Range or Industry Benchmark: 34000 - 42000 USD Yearly USD 34000.00 42000.00 YEAR
Job Description & How to Apply Below
Position: Patient Access & Care Concierge (EPIC + MyChart)

University Hospitals Pain Management is seeking a Patient Access Representative to be the first point of contact for patients and families. You will welcome patients, check them in and out for visits, answer calls, assist with MyChart enrollment, and help collect copays and balances.

You’ll work with EPIC to manage demographics and insurance data, coordinate with clinicians, schedule referrals, and support a smooth patient journey while maintaining privacy and accuracy.

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