Host, Hospitality ​/ Hotel ​/ Catering, Server​/Wait Staff

Location:

4061 Erie St, Willoughby, OH, 44094, United States

Employee Type:
Part Time, Non-Exempt

The Host/Hostess performs guest service by greeting guests and seating all as promptly as possible. The Host/ Hostess always greets Barrio guests in a warm, hospitable manner and arranges seating in the most organized fashion. The Host/Hostess is always appropriately dressed and ready to seat guests at a clean, adequately prepared table.

• Read, write, and comprehend the English language
• Work at a pace consistent with changing business volume and demands
• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

• Ability to stand and walk continually throughout shift
• Ability to bend, stoop, and reach while carrying serving trays weighing up to 50 pounds

• Performs guest service by greeting guests and seating all tables as promptly as possible
• Always greets guests in a warm, hospitable manner and arranges seating in the most organized fashion
• Ensures that all available tables are clean and properly prepared
• Exhibits professional, sincere hospitality towards all guests at all times.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standards of excellence and to set a positive example
• Carefully monitors the operation of the restaurant and assists the manager in identifying and solving present and potential guest problems
• Follows Barrio operational policies and procedures, including safety and security, to ensure the safety of all employees and guests during each shift
• Maintains a clean and organized workspace
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays
• Meet store operating policies and standards with cash handling and restaurant safety and security, with or without reasonable accommodation
• Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communication
• Comply with a dress code prohibiting tattoos on the face or throat or any septum rings.
• Available to perform many different tasks within the store during each shift