Member Experience Supervisor
Job in
Willoughby, Lake County, Ohio, 44094, USA
Listed on 2026-07-02
Listing for:
BJ's Wholesale Club
Full Time
position Listed on 2026-07-02
Job specializations:
-
Management
Job Description & How to Apply Below
BJ's Wholesale Club - - Responsibilities:
Lead all Frontline, Membership Services Desk, Membership Sales Ambassador and functions to drive member experience and club promotions;
Develop and manage high-performing teams through recruiting, training, and performance management;
Ensure proper staffing and processes to support excellent member service;
Leverage reporting tools to drive performance and development;
Drive membership growth and retention through acquisition, retention, loyalty, and member experience initiatives
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