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Quality & Shipping Coordinator

Job in Willoughby, Lake County, Ohio, 44094, USA
Listing for: Steel Technologies
Full Time position
Listed on 2026-06-06
Job specializations:
  • Manufacturing / Production
Job Description & How to Apply Below
DUTIES AND RESPONSIBILITIES:

Quality Responsibilities:

  1. Administer, process, and evaluate mill and customer rejects, including root
     cause analysis and corrective
  2. Generate and issue mill debits, credits, and reject notifications; reassess
     nonconforming or denied material as necessary.
  3. Maintain facility quality documentation and manage quality planning
     activities, including APQP and PPAP submissions when required.
  4. Ensure effective implementation and maintenance of FMEAs, control plans,
     statistical tools, IMTE requirements, calibration programs, and MSA
     activities.
  5. Communicate quality issues and resolutions with operators, leadership,
     technical services, sales, purchasing, and customers.
  6. Train and support employees on customer quality requirements and reject
     handling
  7. Represent the facility during internal and external quality audits and
     assist with customer quality
  8. Collaborate with Director of Quality Management Systems as needed on quality
     audits, findings and quality related issues.

 Shipping Responsibilities:

  1.  Determine daily which orders are to be shipped by utilizing company ERP
      system and through communication with sales, production, customers, &
      transportation providers.
  2.  Prepare and maintain shipping paperwork; releases, pick lists, tags, BOLs,
      packing lists, & export documents (if applicable) as required.
  3.  Assign and tender loads to outside carriers and company trucks (if
      applicable), following corporate routing guides, while managing loads in
      the corporate ERP/TMS system.
  4.  Review paperwork for accuracy, ship and close loads in the corporate ERP
      system, ensuring all data is complete and accurate.
  5.  Ensure all shipping SOPs are followed, including final inspections.
  6.  Perform daily receiving audit and provide feedback to receiving
      coordinator(s). Crosstrain and collaborate with receiving coordinators as
      needed to fulfill company needs.
  7.  Maintain safety and good housekeeping standards in the shipping area.
  8.  Set productivity standards for loading and customer
  9.  Communicate timely with customers, sales, and carriers regarding freight
      issues and delivery Escalate to Corporate Logistics team when assistance is
      needed.
  10. Monitor efficiency of combination loads, coils, blanks, drop loads, and
      scrap shipments to control transportation costs.
  11. Print BOLs for scrap pick-ups and collaborate with corporate Scrap & Resale
      Specialist to ensure scrap is picked up timely.
  12. Work as directed by plant management & Corporate Logistics team.
  13. All other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

* Knowledge of quality systems, production methods, and performance objectives
  
* Knowledge of ISO standards
  
* Knowledge of and ability to comply with safety rules, JSA, and OSHA
    requirements
  
* Ability to use all production related aspects of the Invex system and
    Microsoft Office
  
* Reading, writing, and communication skills
  
* Leadership, critical thinking, and problem-solving skills
  
* Ability to accurately use tape measures, Rockwell tester, micrometers and
    calipers
  
* Ability to read and understand material tags and production instructions
  
* Ability to communicate effectively
  
* Ability to see details at close range
  
* Ability to correctly retrieve and input data using a computer
  
* Ability to travel on occasion (e.g. training and audits)

PHYSICAL REQUIREMENTS:

* Ability to routinely twist, bend, stoop, and squat
  
* Ability to sit and/or stand for prolonged periods of time
  
* Ability to regularly lift and/or move up to 10 pounds and occasionally lift
    and/or move up to 50 pounds

EDUCATION AND EXPERIENCE:

Prefer an Associate’s degree in a related field and two to four years of related
 experience in an industrial environment. Forklift and/or crane certification is
 preferred. Formal education may be substituted with experience and training when
 competency in the position is demonstrated.

WORKING CONDITIONS:

This is a safety sensitive position. This work is predominantly performed in an
 office setting with minimal to moderate noise due to computers, printers, and
 people. Occasionally, work will be performed in a manufacturing setting with
 moderate to high levels of noise due to machinery and equipment. The temperature
 of the facility will vary based on outside weather conditions. The use of
 personal protective equipment for safety compliance may be required as deemed
 necessary by management

 Reasonable accommodations may be made to those who are able to perform the
 essential duties of the job.

 Steel Technologies is a safety-sensitive workplace. All employment offers are
 contingent upon results of a 10-panel drug screening, including marijuana.

What We Can

Offer:

* Medical, Dental, and Vision
  
* Competitive Wellness Program, providing up to 100% discount on medical
   …
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