Quality & Shipping Coordinator

DUTIES AND RESPONSIBILITIES

• Administer, process, and evaluate mill and customer rejects, including root cause analysis and corrective actions.
• Generate and issue mill debits, credits, and reject notifications; reassess nonconforming or denied material as necessary.
• Maintain facility quality documentation and manage quality planning activities, including APQP and PPAP submissions when required.
• Ensure effective implementation and maintenance of FMEAs, control plans, statistical tools, IMTE requirements, calibration programs, and MSA activities.
• Communicate quality issues and resolutions with operators, leadership, technical services, sales, purchasing, and customers.
• Train and support employees on customer quality requirements and reject handling.
• Represent the facility during internal and external quality audits and assist with customer quality.
• Collaborate with Director of Quality Management Systems as needed on quality audits, findings and quality related issues.

• Determine daily which orders are to be shipped by utilizing company ERP system and through communication with sales, production, customers, & transportation providers.
• Prepare and maintain shipping paperwork; releases, pick lists, tags, BOLs, packing lists, & export documents (if applicable) as required.
• Assign and tender loads to outside carriers and company trucks (if applicable), following corporate routing guides, while managing loads in the corporate ERP/TMS system.
• Review paperwork for accuracy, ship and close loads in the corporate ERP system, ensuring all data is complete and accurate.
• Ensure all shipping SOPs are followed, including final inspections.
• Perform daily receiving audit and provide feedback to receiving coordinator(s). Crosstrain and collaborate with receiving coordinators as needed to fulfill company needs.
• Maintain safety and good housekeeping standards in the shipping area.
• Set productivity standards for loading and customer.
• Communicate timely with customers, sales, and carriers regarding freight issues and delivery. Escalate to Corporate Logistics team when assistance is needed.
• Monitor efficiency of combination loads, coils, blanks, drop loads, and scrap shipments to control transportation costs.
• Print BOLs for scrap pick-ups and collaborate with corporate Scrap & Resale Specialist to ensure scrap is picked up timely.
• Work as directed by plant management & Corporate Logistics team.
• All other duties as assigned.

• Knowledge of quality systems, production methods, and performance objectives.
• Knowledge of ISO standards.
• Knowledge of and ability to comply with safety rules, JSA, and OSHA requirements.
• Ability to use all production related aspects of the Invex system and Microsoft Office.
• Reading, writing, and communication skills.
• Leadership, critical thinking, and problem-solving skills.
• Ability to accurately use tape measures, Rockwell tester, micrometers and calipers.
• Ability to read and understand material tags and production instructions.
• Ability to communicate effectively.
• Ability to see details at close range.
• Ability to correctly retrieve and input data using a computer.
• Ability to travel on occasion (e.g. training and audits).

• Ability to routinely twist, bend, stoop, and squat.
• Ability to sit and/or stand for prolonged periods of time.
• Ability to regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.

Prefer an Associate’s degree in a related field and two to four years of related experience in an industrial environment. Forklift and/or crane certification is preferred. Formal education may be substituted with experience and training when competency in the position is demonstrated.

This is a safety sensitive position. This work is predominantly performed in an office setting with minimal to moderate noise due to computers, printers, and people. Occasionally, work will be performed in a manufacturing setting with moderate to high levels of noise due to machinery and equipment. The temperature of the facility will vary based on outside weather conditions. The use of personal…