Customer Relations Representative - State Farm Agent Team Member

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

I opened my agency in 2004 and since then we’ve built a team of six that values collaboration, consistency, and genuine care for our customers. Cultivating a positive work environment is important to us, which is why we offer half days leading up to holiday weekends, monthly team lunches at a restaurant of the team’s choosing, and a healthy balance between work and life.

Our benefits include a 401(k), health insurance, and the support needed to continue growing both personally and professionally.

As a Customer Relations Representative – State Farm Agent Team Member with Andrew Vitella – State Farm Agent, you will generate exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

You can anticipate internal growth opportunities for especially driven and sales‑minded candidates.

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

• Communication and problem‑solving skills.
• Experience in customer service preferred.
• Ability to handle high‑stress situations calmly.