Patient Services Coordinator; Medical Office - Willow Grove

Patient Services Coordinator (Medical Office)

We are a growing Prosthetics & Orthotics healthcare company dedicated to helping patients regain mobility and improve their quality of life.

We are currently seeking a Patient Services Coordinator with 1–3 years of medical office experience to join our Willow Grove team. This position plays a key role in coordinating patient services, communicating with insurance companies, and supporting daily office operations.

If you are computer savvy, organized, and comfortable working in a fast-paced healthcare environment
, we would love to hear from you.

Supportive, team-oriented office environment

Opportunity to grow in the prosthetics and orthotics healthcare field

Competitive pay

Work that directly helps patients improve their mobility and independence

Communicate with patients and insurance companies regarding services and benefits

Perform insurance verification and obtain prior authorizations

Prepare work orders and required patient documentation

Organize and submit patient charts for billing processing

Maintain accurate patient records using office systems

Assist with patient coordination and service flow within the office

Provide professional customer service to patients and visitors

Assist with front desk coverage when needed

Perform general office duties including phones, scanning, faxing, and email communication

1–3 years of medical office experience

High school diploma or equivalent

Must be computer savvy and comfortable learning new software systems

Proficiency in Microsoft Excel, Outlook, and Word

Experience with
insurance verification or prior authorizations

Experience using general office equipment (phones, scanners, copiers, fax machines)

Strong organizational and multitasking skills

Ability to work in a fast-paced environment and handle pressure

Strong communication and customer service skills

Ability to maintain confidential patient information

Knowledge of medical terminology or anatomy

Experience in prosthetics & orthotics, orthopedic, rehabilitation, or durable medical equipment (DME) settings

Familiarity with EMR/EHR systems

We are a drug-free workplace
. Employment offers are contingent upon successful completion of a drug screen and background check
.