Evening Bistro Attendant

Job Description

The PM Bistro Attendant is responsible for providing exceptional guest service in the Courtyard Bistro during evening hours. This role includes preparing menu items according to brand standards, serving alcoholic and non-alcoholic beverages, maintaining a clean and welcoming environment, and ensuring all guests enjoy a consistently high‑quality dining experience.

This hotel is owned and operated by an independent franchisee, SB-HCP Willow Grove I LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000445

Salary: $16-$18 per hour based on experience

Department:
Food and Beverage & Culinary

Location:

Courtyard By Marriott Philadelphia Willow Grove (2350 Easton Road Route 611, Willow Grove, Pennsylvania, USA, 19090)

Division: SB-HCP Willow Grove I LLC

Hours Per Week: 40

Position Title:

Evening Bistro Attendant (PM Bistro Attendant)

• Provide exceptional guest service in the Courtyard Bistro during evening hours, greeting guests warmly and offering prompt, attentive service.
• Take accurate food and beverage orders and make thoughtful menu recommendations.
• Prepare and assemble Bistro menu items following brand recipes, portioning, and presentation standards.
• Serve alcoholic and non-alcoholic beverages responsibly and in compliance with state alcohol regulations.
• Operate kitchen equipment safely, including ovens, Turbo Chef, toasters, and microwaves.
• Maintain the Bistro area throughout your shift—setting up, restocking, processing payments, and handling cash according to hotel procedures.
• Keep the kitchen, serving station, and dining areas clean, organized, and compliant with health, sanitation, and safety guidelines.
• Complete end‑of‑shift responsibilities such as dishwashing, waste disposal, and equipment cleaning.
• Monitor inventory levels and report any shortages, maintenance needs, or equipment issues to management.

• Previous experience in food & beverage, bar service, or customer service (preferred, not required).
• Can obtain required alcohol service certifications such as TIPS, RAMP, or Serv Safe Alcohol.
• Clear communication skills, excellent guest service, and the ability to remain calm under pressure.
• Strong multitasking ability in a fast‑paced environment and consistent follow‑through with recipes and procedures.
• Reliability, punctuality, and a team‑oriented mindset.
• Comfortable working evenings, weekends, and holidays as scheduled.
• Physically able to stand for long periods and lift up to 30 lbs.

We are an equal opportunity employer and value diversity at every level of the organization. We do not discriminate based on race, religion, gender, sexual orientation, veteran status, disability, or any other protected characteristic. This company is an equal opportunity employer.