Personal Stylist, Willow Grove Park

Personal Stylist, Willow Grove Park - Full Time

Willow Grove, PA, United States. Full time schedule. Hourly Rate: $20.58 - $36.06 (based on job, location, and schedule).

Personal Stylists (MyStylist) focus on exceeding performance metrics with an entrepreneurial mindset. The role involves driving cross‑selling to deliver sales goals, embracing innovation, and providing an elevated customer experience through lifestyle selling both in‑store and virtually. Stylists expand their customer base by developing key relationships with vendor partners, store leadership, peers, and the local community. The position focuses on new customer acquisition, building and maintaining client relationships through clienteling and cultivating a social media presence.

• Exceed sale goals by providing a personalized and elevated shopping experience in‑store and online.
• Drive customer acquisition through networking opportunities, leverage social media to seek online and in‑store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences offered.
• Partner with store team, vendors and community partners to develop and host virtual and in‑store events to deliver incremental sales.
• Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in‑person appointments; promote goods, looks, and products that are relevant to your customer.
• Make data‑driven decisions that will drive growth and understand your local market and customer base.
• Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions.
• Complete daily and weekly tasks including checking emails, appointment booking upkeep, customer follow‑up, content development and posts, and other duties as assigned.
• Attend vendor trainings and development workshops as assigned.
• Share your knowledge and support peers in growing their skillset while continuously developing yours.
• Participate regularly in store leadership meetings and visits.
• Maintain a clean, safe and inviting environment in alignment with company standards and guidelines.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Ability to communicate and share information with diverse groups of customers and peers.
• Self‑starter able to adapt quickly to changing customer expectations and needs.
• Resourceful and able to adapt quickly to changing priorities and deadlines.
• Keen sense of fashion, ability to coordinate items and suggestive selling techniques.
• Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with a broad customer base.
• Minimum of 3 years retail experience or other high‑touch selling position.

• Prolonged periods (at least two consecutive hours) of standing/walking around the store or department.
• Frequent use of computers and handheld electronic equipment.
• Reaching, including above eye level, crouching, kneeling, stooping and color vision.
• Lifting and moving items weighing up to 25 lbs.

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, a 401(k) match, paid time off, eight paid holidays, continuous learning and leadership development, and community volunteer opportunities.

• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

We are an iconic American retailer with over 160 years of history, known for moments such as Macy’s 4th of July Fireworks and the Thanksgiving Day Parade. Our people are experienced in delivering memorable moments and milestones for customers and colleagues. Join our team to be part of some of the most memorable moments in people’s lives.

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

• Job Identification:
• Job Category:
  Stores
• Posting Date: 06/11/2026, 10:27 PM
• Locations: 2500 W Moreland Rd, Willow Grove, PA, 19090, US