Store Associate
Listed on 2026-07-10
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Retail
Retail Associate/ Customer Service, Customer Service Rep
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
PositionSummary
Retail Store Associates play a meaningful role within the CVS Health family. In this position, you will provide exceptional customer service, support store operations, and assist in pharmacy and other departments. You will work both independently and as part of a team to positively impact the lives of others.
Essential Functions- Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.
- Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.
- Accurately perform cashier duties—handling cash, checks and credit card transactions with precision while following company policies and procedures.
- Maintain the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by the store manager.
- Support opening and closing store activities when needed.
- Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.
- Assist pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development.
- Embrace and advocate for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.
- Remain upright on the feet, particularly for sustained periods of time.
- Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting.
- Visual acuity: having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details.
- Required Qualifications:
At least 16 years of age.
- Previous experience in a retail or customer service setting.
High School Diploma or Equivalent Preferred but not Required.
Anticipated Weekly Hours36
Time TypeFull time
Pay Range$15.00 - $19.00 per hour. This range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Benefits- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Other resources.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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