Bilingual Retail District Manager; Goya

Bilingual Retail District Manager (Goya)

Join our team as a Bilingual Retail District Manager (Goya) and take charge of managing and developing a group of Retail Coverage Merchandisers and Lead Merchandisers. In this role, you will represent our company, clients, and customers by effectively supervising and managing RCM work, ensuring superior in-store results in assigned territories or stores.

• Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area, including interviewing, hiring, onboarding and training new associates, managing performance and career development, addressing conflict and personnel issues, and providing coaching and support.
• Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
• Spend a minimum of 50% of your time working in‑store to ensure a thorough understanding of business and project requirements.
• Manage assigned work to completion, on time, and with high‑quality results, reviewing project details to verify schedules are accurate and achievable, and ensuring supporting documentation is current and correct.
• Assign work to the team and ensure that all jobs have the appropriate level of support; monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
• Understand and optimize selling effectiveness in assigned territories, identifying training needs, desired system and work process improvements, and maintaining an effective balance of store set/surge work and retail store coverage.
• Partner with store personnel and your team to achieve and maintain merchandising excellence, discussing schedules and changes, meeting goals and expectations, and building effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
• Ensure company policies are followed by directly managed associates, including proper maintenance of all company‑owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
• Communicate retail territory responsibilities to the MEI admin team to ensure accuracy in the reporting systems, effectively and accurately use technology, including MEI, to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
• Perform other duties as assigned.

• High School Diploma or equivalent.
• Associate degree preferred.
• Some college with prior management/supervisory experience and a minimum of 2 years industry experience.
• Prior sales agent, retail, customer service, or reset responsibility.

• Bilingual preferred but not required – Spanish & English.
• Strong interpersonal, organizational, decision‑making and leadership skills; must be able to communicate effectively with others.
• Self‑starter with strong attention to detail.
• Quick learner and flexible to changing work environments.
• Valid driver’s license, reliable transportation, and ability to drive a car for extended periods of time.

Acosta Group is an Equal Opportunity Employer.

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $49,500.00 – $54,000.00

Company: Crossmark Inc.

Req : 30869

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