Returns Clerk

Job Position:
Returns Clerk

Location:

Burr Ridge, IL 60527

Pay Rate: $20.00/hr

Shift: 8AM-430PM

Description:

This person will have the responsibility of processing all return packages as well as float the warehouse to
assist with other duties. Since this position does not take a full day to complete (once training and a routine is
established) they will then see their supervisor for additional responsibilities such as assisting the receiving
department, labeling, picking orders, packaging & stocking items, to name a few.

Duties:

• Inspect items being returned from customer

• Report any damage, missing items, etc.

• Process returns in computer system and print reports

• Process Purchase Orders for repair items

• Box and ship items being sent out to vendors for credit or repair

• Receive completed repairs from vendors

• Package repaired items and ship to customers

• Follow up on open & expired RMA's

• Cross train and backup other warehouse areas when needed

Experience:

• Must be detail oriented

• Work in an organized fashion

• Previous warehouse experience

• Returns experience a plus but not required
Physical Demand:

• General Office and Warehouse environment

• Regularly lift and/or move up to 50lbs, occasionally lift and/or move up to 100lbs (team lift)

• Sitting, Standing, Walking, Bending up to 8 hours per day

Technical:

• Good computer skills

• Good Typing skills

• Good communication skills

Software: (Will be using the following)

• Sage 100 (ERP System)

• Paperless workflow system (Doc Link)

• Microsoft Word & Outlook knowledge

• Starship (Shipping software)

• Dual Monitors