Interior Design Specialist

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At Wayfair, we believe everyone deserves a home they love and as a Design Specialist, you’ll help make that happen. You'll be more than a salesperson; you'll be a trusted design partner, guiding customers through everything from furniture selections to full-room transformations. Using your interior design expertise, trend awareness, and flair for customer service, you'll help bring their vision to life—whether in-store, virtually, or in their home.

This role blends creativity and strategy, giving you the tools to inspire and the autonomy to deliver results. From room layouts to fabric swatches, your design solutions will reflect each customer’s unique style, budget, and needs. We’re not just a store—we’re a community of creators, doers, and dreamers. At Wayfair, you’ll join a team that cheers each other on, celebrates wins big and small, and knows that building beautiful homes should also be fun.

• Be the Customer’s Trusted Advisor:
  Greet, listen, and learn. Lead design consultations that feel like conversations, getting to know your customer’s style, needs, and how they really live.
• Turn Vision Into Reality:
  Create stunning, functional spaces using your design expertise—think color theory, spatial planning, textiles, and trend‑savvy picks. Walk customers through fabric swatches, finishes, and product choices with confidence and clarity.
• Inspire with Tech + Tools:
  Build 2D/3D room views, mood boards, and persuasive presentations using our design software. (Bonus points for experience with Sketch Up, Design Files, Floor planner, Icovia, or similar.)
• Always Be Designing (and Selling):
  Every interaction is a chance to build trust and drive results. Grow sales by turning design dreams into shoppable plans—and guide customers every step of the way.
• Multitask with
  
  Purpose:
  
  Balance design appointments, sales floor chats, and team collaborations with a positive attitude and flexible mindset.
• Be a Team Player:
  Pitch in on floor sets, help with replenishment, and share your best design hacks with the team.
• Drive Sales with Style:
  Build trust, grow your pipeline, and close the loop on beautiful, functional spaces. Actively seek leads and help customers take the next step.

• Sales Chops: 2+ years of sales experience, ideally with higher price‑point products or in a design‑related retail environment.
• Design Know‑How:
  At least 1 year experience in interior, architectural, or graphic design—plus solid grasp of spatial planning, color theory, and style trends.
• Flexibility:
  Open availability, including evenings, weekends, and holidays.
• Tech Savviness:
  Comfortable using design tools (AutoCAD, Sketch Up, Design Files, etc.), POS systems, and platforms like Salesforce.
• Team Spirit:
  Shine in a collaborative, cross‑functional environment and love being part of a supportive, high‑performing crew.
• Great People
  
  Skills:
  
  Strong communicator, confident to guide, advise, and build trust with customers from all walks of life.
• A Hustle Mindset:
  Thrive in a fast‑paced setting and prioritize like a pro—whether juggling back‑to‑back appointments or helping on the floor.
• A Design‑Driven Background:
  Bachelor’s degree or equivalent design‑related education is a plus, but not a deal‑breaker. Passion and skill go a long way!

• Physical Activity:
  Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement:
  Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability:
  Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements:
  Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility:
  Comfortable in environments with varying temperature conditions.
• Noise Tolerance:
  Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness:
  Minimal exposure to workplace or…