Accounts Receivable Specialist

What we need

As the Accounts Receivable Specialist, you will perform activities assigned related to the systems and processes that create, deliver, validate, record, reconcile, report and explain all transactions and accounting related to customer orders and invoicing. You will be responsible for sales order creation, invoice generation, payment terms validation, product pricing, shipping terms, supplier codes, supplier portals, and tax‑related items. We are seeking an individual who easily adapts to an agile, constantly changing work environment in the performance of assigned tasks and special projects in a rapidly growing technology company.

This position reports to the Senior Financial Reporting Manager.

• Participate in the creation of Sales Orders and invoices for customer contracts using ERP.
• Ensure accurate and timely execution of transactions for sales orders, invoices and credit notes. Work closely with staff to enhance and execute problem resolution.
• Ensure sales tax is set correctly in ERP and is included in customer invoices in compliance with applicable rules.
• Communicate directly with customers to resolve issues related to invoices or deliverables based on milestones or services rendered to customers.
• Manage customer relationships, follow up past dues including resolving payment disputes, misapplied payments, and statement reconciliation.
• Assist with financial and management reporting related to customer billing.
• Seek to improve all aspects of the Sales Order process & billing activities by reviewing current methodology and processes and proposing process improvements.
• Assist with the following activities within the Sales and Supply Chain teams related to all accounts: account setup, order quantities, payment terms, product pricing, shipping terms, supplier codes, supplier portals, and tax related items.
• Be knowledgeable of end‑to‑end processing requirements for processing invoices.
• Assist in monthly close activities and audits.
• Support ERP implementation.

• Associate’s degree in accounting, finance, or business;
  Bachelor’s degree preferred, or equivalent experience.
• Minimum 2 years of experience in customer sales order, invoicing and related processes.
• Proficient in SAP ERP.
• Must be a team player able to work in a fast‑paced environment with demonstrated ability to handle multiple competing tasks and demands.
• Strong communication skills; oral, written and presentation.
• Strong organization, planning and time‑management skills to achieve results.
• Strong personal and professional ethical values and integrity.
• Hold self‑accountable to achieving goals and standards.
• Proficient in Microsoft Office programs (Outlook, Word, PowerPoint, and Excel).
• Strong interpersonal & collaboration skills to work effectively with all levels of the organization including suppliers and/or external customers.
• High level of attention to detail required in managing analytical tasks.
• Ability to analyze, solve problems, and adapt to changing organizational and operational needs.
• Flexible; ability to adapt to changing priorities and multiple tasks.
• Hybrid role based in Wilmington, MA. (3 days a week)

• Up to 10% travel may be required. Employees must have a valid driver’s license and the ability to drive and/or fly to client and other customer locations.
• The employee is responsible for owning a credit card and managing expenses personally to be reimbursed on a bi‑weekly basis.

Symbotic is an automation technology leader reimagining the supply chain with its end‑to‑end, AI‑powered robotic and software platform. Symbotic reinvents the warehouse as a strategic asset for the world’s largest retail, wholesale, and food & beverage companies. Applying next‑gen technology, high‑density storage and machine learning to solve today’s complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

As the backbone of commerce the Symbotic platform transforms the flow of goods and the economics of supply chain for its customers.

The company is an equal‑opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.

The base range for this position in the posted location is $29.81 - $41.25; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.