Accommodation Tax and Compliance Specialist; Part-time

Job Title

Accommodation Tax Program Administrator

Perform technical and specialized paraprofessional accounting tasks primarily in support of the accommodation tax program for the Village.

An employee in this class performs technical and administrative work in support of the accommodation tax program and revenue collection functions in the Finance office. Responsible for administering accommodation tax registrations, filings, collections, compliance activities, reporting and taxpayer assistance to ensure accurate collection of revenues in accordance with North Carolina laws and Village ordinances. Work requires use of paraprofessional accounting knowledge and the ability to make sound independent judgement within the scope of the job duties and legal parameters of the position.

Work is performed under general supervision of the Finance Director and is evaluated through conferences and by review of records and reports to determine the accuracy and timeliness of work and by independent audit of the financial records.

• Administers the Village's accommodation tax program in accordance with applicable North Carolina laws, Village ordinances, and Finance Department policies.
• Registers accommodation providers and maintains accurate taxpayer, property and account records within the Village's financial and accommodation tax administration systems.
• Reviews accommodation tax returns and payments for completeness and accuracy, reconciles collections with Village financial records and research discrepancies or account issues.
• Monitor taxpayer accounts to identify delinquent filings, unpaid balances, reporting inconsistencies and potential noncompliance.
• Identifies potentially unregistered accommodation providers through research of property records, rental management information, online rental platforms and other available resources.
• Communicate with taxpayers regarding registration requirements, filing deadlines, delinquent accounts, penalties, payment options and account corrections.
• Calculate taxes, penalties, and interest when applicable and prepares correspondence, notices and supporting documentation related to compliance activities.
• Serves as the primary point of contact for taxpayers, property owners, rental management companies and the public regarding accommodation tax matters.
• Prepares monthly, quarterly, annual and special reports regarding accommodation tax collections, registrations, compliance activities and revenue trends.
• Assists with annual financial audits, budget preparation, financial reporting and other Finance Department projects involving accommodation tax revenues.
• Recommend improvements to procedures, software utilization, internal controls and customer service processes to improve program effectiveness and operational efficiency.
• Attends training and maintains current knowledge of laws, regulations, and best practices affecting accommodation tax administration.
• Provides backup support for other Finance Department functions as directed by supervisor.

Additional Job Duties

• Performs related duties as required.

• Considerable knowledge of paraprofessional principles and practices of accounting and fiscal reporting.
• Considerable knowledge of the application of information technology to fiscal, accounting, and administrative work including word processing, databases and spreadsheet development.
• General knowledge of standard operating practices involves modern office operation and public service.
• Knowledge of the application of information technology to paraprofessional accounting work.
• Accuracy in the entry and proofing of data.
• Skill in public contact, internal and external customer service and collaborative conflict resolution.
• Ability to effectively work independently and collaboratively with other stakeholders.
• Ability to understand and apply policies to the maintenance of financial records and reports.
• Ability to make arithmetic computations accurately and with reasonable speed.
• Ability to maintain accurate records and prepare moderately complex records and reports.
• Ability to verify purchase orders and financial documents and forms for accuracy and completeness.
• Ability to organize work for efficient processing, set and follow effective work priorities, and meet established deadlines.
• Ability to solve problems and analyze data.
• Ability to establish and maintain effective working relationships with vendors, supervise other employees, and the public.
• Ability to communicate effectively in oral and written forms.

• Must be able to physically perform the basic life operational functions of fingering, reaching, grasping, talking, hearing, and performing repetitive motions.
• Must be able to perform sedentary work exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to move objects.
• Must possess visual acuity to prepare data and figures, perform visual…