Accounts Receivable Specialist

Job Title: Billing/Collections Specialist

Location: Wilmington, DE (Hybrid – 4 days in office, 1 remote after training)

Schedule: Monday–Friday, 9:00 AM – 5:30 PM

Salary: $60,000 – $65,000 annually (no bonus)

We are seeking a detail-oriented and proactive Billing Specialist to support billing, collections, and accounts receivable functions within a professional services environment. This role is ideal for a self-starter who is comfortable working independently, collaborating directly with attorneys and cross-functional teams, and managing billing operations with a high level of accuracy and professionalism.

This position offers strong autonomy, direct exposure to legal and financial stakeholders, and the opportunity to contribute to process improvements within a collaborative and supportive culture.

• Coordinate with legal staff and internal departments including finance, administration, marketing, conflicts, and IT to support billing operations.
• Partner with attorneys and administrative staff to organize and manage matters in alignment with client requirements, eBilling guidelines, and pricing arrangements.
• Collaborate with billing and accounts receivable teams to ensure accurate setup of billing contacts, payor details, eBilling configurations, and financial system coding.
• Support billing, collections, and accounts receivable activities, ensuring timely follow-up and resolution.
• Assist with projects and initiatives aimed at improving legal and business operational processes.
• Maintain proactive communication with stakeholders, providing updates on billing status, priorities, and potential issues.
• Perform additional duties as assigned to support departmental and organizational needs.

• 3+ years of professional experience
• Strong background in collections and accounts receivable with demonstrated success in follow-through and resolution.
• Ability to work directly and professionally with attorneys and collaborate across finance and administrative teams.
• Highly organized with exceptional attention to detail and strong quantitative skills.
• Excellent written and verbal communication skills with a professional, team-oriented demeanor.
• Advanced proficiency in Microsoft Excel, Word, and Outlook, including the ability to manage and present complex data.
• Proven ability to work independently, prioritize competing deadlines, multitask, and adapt in a fast-paced environment.