Administrative Specialist

Administrative Specialist Overview

The Administrative Specialist position located at the Porter State Service Center's Public Health Clinic will be responsible for greeting guests, processing window requests, answering and distributing incoming calls, and performing various administrative functions, including coordinating fleet services and establishing tracking and monitoring systems.

• Serve as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate activities, respond to inquiries, and provide guidance on administrative matters.
• Create formatted documents, generate and share presentations, manage schedules, develop and manage spreadsheets, assist in maintaining policies, procedures, guidelines, or training manuals, and maintain information in databases.
• Deliver excellent customer service in person, electronically, or by written communication.
• Apply and explain agency services, laws, rules, regulations, standards, policies, and procedures.
• Create and maintain a variety of record-keeping systems or logs to file, track, and retrieve documents or other information, ensuring records comply with retention schedules.
• Assist higher-level staff with decision-making and monitoring key operational/program indicators by collecting and organizing data, preparing reports, and supporting performance tracking and dashboard maintenance.
• Review, process, and evaluate information for completeness, accuracy, and conformity with applicable laws, rules, regulations; resolve discrepancies and deficiencies.
• Draft, manage, and distribute communications and materials for public and/or internal use.
• Coordinate administrative elements of projects, including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.
• Use automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
• Order and maintain office supplies and equipment.
• Plan and coordinate meetings, hearings, or conferences and make travel arrangements.
• May approve or recommend approval/denial of requests/information within established standards and guidelines.
• Perform other related duties as required.

• One year of experience in performing office support work such as drafting routine correspondence, reports, or logs, operating office equipment, handling mail, answering phones, directing calls, and maintaining files and supplies.
• One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking activities.
• One year of experience using an automated information system to enter, update, modify, delete, retrieve, and report on data.
• Six months’ experience using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
• Or possession of an Associate’s degree or higher.
• Legal authorization to work in the United States.

To learn more about the comprehensive benefit package, please visit (Use the "Apply for this Job" box below)..

The State of Delaware is an Equal Opportunity Employer and values a diverse workforce. We seek to hire a workforce representative of Delaware, including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.