Case Processor - Felony Screening​/Case Processing Unit

Introduction

Delaware's Attorney General, the State's chief law enforcement officer, has a broad responsibility to combat crime, uphold civil rights, safeguard families, fight fraud, and protect consumers in the First State. In meeting this mission, Attorney General Kathy Jennings is supported by teams of talented lawyers and staff in the Criminal, Civil, Family, Fraud and Consumer Protection, and Civil Rights and Public Trust Divisions.

Each of the more than 500 staff who work in the Office of the Attorney General are dedicated to serving all Delawareans with integrity and passion.

Deputy Attorneys General, with critical support from criminal special investigators, victim service specialists, paraprofessionals, and administrative staff, prosecute criminal cases, enforce consumer laws, provide counsel to state agencies, ensure the public's access to open government, protect the abused, and much more.

The Delaware Department of Justice is seeking a Case Processor to support the administrative functions of the Felony Screening Unit within the Criminal Division in New Castle County.

• Serve as the “intake coordinator” in the Criminal Division, Felony Screening Unit, for Case Processing in New Castle County.
• Coordinate the coverage/scheduling of all intakes with Felony Screening Legal Assistants.
• Provide files, grand jury dates, schedule intakes, and generate letters for Fast Track.
• Perform data entry and maintain daily contact with police officers to schedule missed and ongoing intakes.
• Work with Legal Assistants to locate files, enter intake and Grand Jury dates into the electronic system, pull files for the next day, and prepare files for the nighttime intake schedule.
• Input updates into the computer for the event screen in the DELJIS AG Case Tracking where a list of cases is maintained.
• Answer a high volume of phone calls and emails, scheduling and rescheduling intakes, and participate in the rotation for coverage of the main Criminal Division Receptionist phone lines.
• Run NCIC records for Board of Pardon/Board responses.
• Close files.
• Maintain and monitor a list of missed cases known as the “needs intake” list, coordinating and distributing it among court liaisons.
• Assist the Administrative Specialist and Deputy Attorneys General with other clerical tasks such as Preliminary Hearing offers, typing information for Pleas by Appointment, and other administrative tasks as requested.
• Generate statistics (via spreadsheets) for Legal Assistant intakes, intakes by police officers (day and evening intakes).
• Serve as the general back-up for the case processing unit, assisting with file-creating, downgrades, continuance requests, and loading charges for PBA as needed.

The ideal candidate will be highly detail-oriented, able to manage multiple tasks with accuracy in a fast-paced, high-pressure environment, and capable of working independently while handling a heavy workload. Strong written communication skills are essential, with a demonstrated ability to produce error-free documents. Candidates should have solid organizational skills and be proficient in Microsoft Word and Excel. Prior experience using systems such as DELJIS, LEISS, or ENFORCER is preferred.

• One year experience in applying laws, rules, regulations, standards, policies and procedures.
• One year experience in record keeping.
• One year experience in document processing which includes reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies and procedures, resolving deficiencies, interpreting information, and tracking and monitoring activities.
• One year experience in using an automated information system to enter, update, modify, delete, retrieve/inquire and report on data.

• Criminal background check: A satisfactory criminal background check is required as a condition of hire.
• Direct deposit of paychecks is required as a condition of hire.
• Applicants must be legally authorized to work in the United States.
• This position is part of a job classification that is represented by an exclusive bargaining representative (labor organization), as…