Administrative Specialist II Set-aside position

Administrative Specialist II

New Castle, DE
• Monday–Friday, 8:00 AM – 4:30 PM • $16.70/hour

The Delaware Division of Disability Determination Services (DDS) is seeking an organized and detail-oriented Administrative Specialist II to provide essential office administrative support at its New Castle office. This position handles document processing, mail operations, and office systems support — keeping daily operations running smoothly and efficiently. This is a state set‑aside position, and individuals with disabilities are strongly encouraged to apply.

• Remove paperwork and documents from office machines and process accordingly.
• Meter and process outgoing USPS mail; process and mail forms to claimants in accordance with policy and procedures.
• Scan documents and operate multiple system software platforms to support office workflow.
• Attend to office machines, including troubleshooting routine issues and ensuring equipment stays in working order.
• Complete all requests within one business day in accordance with established policy and procedures.
• Provide efficient, accurate work with the ability to meet deadlines and organizational goals.
• Manage time effectively to meet processing deadlines and prioritize daily tasks.
• Maintain attention to accuracy and detail in all aspects of work.
• Organize total workload so that all work receives timely attention according to priority.
• Assist with additional tasks across the office where support may be needed.

• Strong attention to detail and accuracy in document handling and data processing.
• Ability to manage time effectively and meet daily, same-day processing deadlines.
• Comfortable operating standard office machines (scanners, mail meters, copiers) and learning multiple software systems.
• Strong organizational skills with the ability to prioritize a varied daily workload.
• Ability to work independently and follow established policies and procedures consistently.
• Reliable, punctual, and comfortable in a structured office environment.
• Prior administrative, clerical, or office support experience preferred.

This role offers steady, predictable weekday hours in a structured state office environment. Your accuracy and follow-through directly support timely service to claimants who depend on DDDS. As a state set‑aside position, this opportunity is part of a program designed to support employment for individuals with disabilities — and we encourage qualified candidates of all backgrounds to apply.

This is a temporary assignment through Goodwill Staffing Services. The selected candidate will be employed by Goodwill Staffing Services and placed at the Delaware Division of Disability Determination Services (DDS). This is a state set‑aside position; individuals with disabilities are encouraged to apply.