PT Enrollment Operations Curriculum Specialist- Academic and Career Readiness

DEFINITION:

The Enrollment Operations Curriculum Specialist-Academic and Career Readiness supports the Enrollment Operations Department by managing the scheduling and maintenance of Academic and Career Readiness class sections and classroom spaces. Responsibilities include course and instructor scheduling, assisting with instructor contract initiation and support, compliance monitoring, data management, and interdepartmental collaboration. The Curriculum Specialist must apply institutional and NC Community College System Office scheduling regulations and demonstrate strong organizational, technical, and communication skills in a deadline-driven environment.

• Reports to the Assistant Director of Enrollment Operations.
• Exercises no formal supervision.

Essential and other important responsibilities and duties may include, but are not limited to, the following

• Build and maintain ACR class sections in Advansys and Ellucian Colleague.
  • Manage classroom assignments and schedule updates in Ad Astra and other scheduling systems.
  • Maintain the Schedule Production Calendar in coordination with ACR leadership.
  • Validate and proof schedules for accuracy using reporting tools such as Entrinsik Informer.
  • Optimize classroom utilization and manage ACR space reservations and assist in the reconciliation of room conflicts between ACR, curriculum, continuing education (Economic and Workforce Development), events, and meetings.
  • Submit accurate space utilization reports and scheduling data.

• May assist with the processing of ACR instructor contracts based on department priorities.
• Ensure contract data is accurate, complete, and compliant with college and system regulations.
• Collaborate with HR, Payroll, and academic departments to secure contract approvals.
• Track instructor loads, contract statuses, and related documentation.

• Maintain accurate records for schedules, contracts, and curriculum data.
• Ensure compliance with auditing standards and scheduling regulations, as requested.
• Develop, document, and refine standard operating procedures for scheduling and contract cycles.

• Generate reports on schedules and enrollment.
• Produce end-of-term and ad hoc reports for leadership review.
• Support budget tracking for contract planning as needed.

• Identify and implement scheduling and operational process improvements.
• Provide training on scheduling procedures and tools to ACR staff.
• Serve as a resource for system and scheduling-related inquiries.
• Maintain effective communication with internal stakeholders and support scheduling needs across departments.
• Participate in cross-training, procedural development, and implementation of scheduling best practices.

• Participate in relevant committees and working groups.
• Engage in professional development and training opportunities.
• Perform other related duties as assigned.

• Ellucian Colleague, NCCCS ERP systems, Ad Astra Scheduler, Entrinsik Informer, and other scheduling tools.
• Academic scheduling principles, practices, and regulations in compliance with institutional and NC Community College System Office requirements.
• CRM systems, reporting tools, and student recordkeeping platforms (e.g., Etrieve, Watermark/Aviso, Fund Five, Element
  451).
• Microsoft Office and Google Workspace applications.
• FERPA and other laws related to protected student information.

• Interpret and apply complex policies and procedures.
• Collaborate effectively with diverse teams and departments.
• Manage multiple priorities and meet deadlines in a fast-paced environment.
• Work independently and provide technical guidance to others.
• Maintain professionalism, confidentiality, and a customer-service mindset.
• Demonstrate excellent organizational, analytical, and time management skills.
• Demonstrate strong written and verbal communication.
• Maintain proficiency in scheduling and database management software.
• Demonstrate close attention to detail and process accuracy.
• Demonstrate…